Teresa Wheeler
Zebulon,NC
Summary
Proven Healthcare Technician with a track record of enhancing patient care at Cherry Hospital. Leveraged vital signs monitoring and exceptional communication skills to improve patient outcomes and streamline team operations. Committed to continuous learning, demonstrated by advanced CPR/AED certification and adherence to HIPAA. Achieved a notable reduction in infection rates through meticulous sanitation practices. Enthusiastic Job Title motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems. Highly skilled Patient Care Technician with more than Number years' practical experience in an assisted living environment. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment.
Overview
28
28
years of professional experience
Work History
Healthcare Technician
Cherry Hospital
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Kept up-to-date with the latest industry best practices by participating in relevant training sessions and continuing education opportunities.
- Reduced infection rates by maintaining a clean and sterile environment through diligent sanitation practices.
Certified Nursing Assistant
Vidant Hospital
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Certified Nursing Assistant
UNC Rex Hospital
06.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Healthcare Technician
CELL STAFFING/ CHERRY HOSPITAL
10.2022 - 06.2024
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
Certified Nursing Assistant
UNC Wayne Memorial Hospital
01.2022 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Certified Nursing Assistant
Willow Creek Rehabilitation
09.2016 - 03.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Bus Driver/ Dietary
Wayne County Public Schools
09.2010 - 09.2016
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Healthcare Technician
O'Berry Neuro-Medical Treatment Center
01.2008 - 09.2010
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
Healthcare Technician
Walter B Jones
03.2007 - 01.2008
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
Nursing Assistant
Wayne Memorial Hospital
02.2005 - 03.2007
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Emergency Medical Technician
Convalescent Transports
03.2001 - 02.2005
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Birth Certificate Clerk
Lenoir Memorial Hospital, Inc.
11.1996 - 03.2001
- Increased customer satisfaction levels by providing responsive and courteous service to parents seeking assistance with obtaining their child''s birth certificate.
- Expedited the processing of urgent requests by prioritizing tasks and effectively allocating resources to meet tight deadlines.
- Supported families through the birth certificate application process, providing clear guidance on required documentation and procedures.
- Handled complex cases involving adoption or surrogacy arrangements, navigating legal requirements to ensure accurate recording of parentage information on birth certificates.
Education
Diploma - High School
North Lenoir High School
La Grange, NC06.1988
Skills
- Continuous Learning and Development
- Vital signs monitoring
- Basic Life Support Certification
- HIPAA Compliance
- Phlebotomy Techniques
- CPR and First Aid
- Emergency response training
- Patient Education and Support
- Patient Care
- Patient Monitoring
- Specimen Collection
- Healthcare ethics
- ADL Assistance
- Blood Glucose Monitoring
- Equipment Preparation
- Reliability
- Multitasking
- Excellent Communication
- Critical Thinking
- Direct Patient Care
- Active Listening
- Effective Communication
- Punctual and Dependable
- Certified in CPR/AED
- Recordkeeping and documentation
- Patient Observation
Timeline
Certified Nursing Assistant
UNC Rex Hospital
06.2024 - Current
Healthcare Technician
CELL STAFFING/ CHERRY HOSPITAL
10.2022 - 06.2024
Certified Nursing Assistant
UNC Wayne Memorial Hospital
01.2022 - 03.2023
Certified Nursing Assistant
Willow Creek Rehabilitation
09.2016 - 03.2017
Bus Driver/ Dietary
Wayne County Public Schools
09.2010 - 09.2016
Healthcare Technician
O'Berry Neuro-Medical Treatment Center
01.2008 - 09.2010
Healthcare Technician
Walter B Jones
03.2007 - 01.2008
Nursing Assistant
Wayne Memorial Hospital
02.2005 - 03.2007
Emergency Medical Technician
Convalescent Transports
03.2001 - 02.2005
Birth Certificate Clerk
Lenoir Memorial Hospital, Inc.
11.1996 - 03.2001
Healthcare Technician
Cherry Hospital
Certified Nursing Assistant
Vidant Hospital
Diploma - High School
North Lenoir High School
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