Teresa White
Cordova,TN
Summary
Results-driven healthcare leader offering 14 years of clinical, administrative and patient care experience. Gifted in building and implementing approaches to increase quality and streamline procedures. Significant leadership background directing multidisciplinary healthcare teams to achieve care objectives and outperform business targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Somatus, Inc.
01.2020 - Current
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Reviewed operational policies and recommended solutions and change to medical director.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
- Regularly evaluated employee performance and provided feedback.
- Facilitate hiring of qualified clinical personnel by interviewing applicants and making recommendations for employment.
- Oversaw overall operation of nursing services and patient care.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
RN Rehab Liaison
Encompass Health Rehabilitation Hospital
04.2019 - 06.2020
- Additional role: RN Rehab Nurse (Nashville, TN) 4/19-5/19; transferred to Memphis, TN
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Educated family members and caregivers on patient care instructions.
RN Facility Administrator
DaVita Dialysis Corporation
07.2013 - 10.2019
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Identified department issues to recommend corrective actions.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Peritoneal Dialysis Registered Nurse
DaVita Dialysis Corporation
11.2018 - 03.2019
- Organized and ran clinics to review patient treatment, administer tests and maintain adequacy of dialysis, general well-being and routine procedures.
- Assisted in examination and evaluation of patient candidates to arrange appropriate peritoneal dialysis treatment and other services.
- Educated patient and support person on performing continuous ambulatory peritoneal dialysis and automated peritoneal dialysis in hospital and at home.
- Used collaborative practice model focusing on outcomes to enhance quality of patient care through effective and efficient management and monitoring of patient care programs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Clinical Manager
Fresenius Medical Care NA
03.2009 - 06.2013
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Oversaw overall operation of nursing services and patient care.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Facilitate hiring of qualified clinical personnel by interviewing applicants and making recommendations for employment.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Education
Bachelor of Science - Nursing
University of Memphis
Memphis, TN12.2005
Skills
- Supervision
- Team Management
- Operations Oversight
- Continuous Improvements
- Managerial Experience
- Clinical Documentation Management
- Staff Development
- Quality Control
- HIPAA Guidelines
- Weekly Payroll
- Nursing Protocols
- Effective Communication
- Staff Guidance
- Organizing Staff Schedules
- Strategic Planning
- Patient Flow
Accomplishments
- Educated over 24 nurses and staff within Population Health environment.
- Achieved core value award for innovation by introducing a transitional care program.
- Used Microsoft Excel for KPI tracking spreadsheets.
Certification
BLS - Adult First Aid/CPR/AED 4/28/22 - 4/28/24
Timeline
Clinical Operations Manager
Somatus, Inc.
01.2020 - Current
RN Rehab Liaison
Encompass Health Rehabilitation Hospital
04.2019 - 06.2020
Peritoneal Dialysis Registered Nurse
DaVita Dialysis Corporation
11.2018 - 03.2019
RN Facility Administrator
DaVita Dialysis Corporation
07.2013 - 10.2019
Clinical Manager
Fresenius Medical Care NA
03.2009 - 06.2013
Bachelor of Science - Nursing
University of Memphis
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