TERESA WILSON
MEDSTAR HEALTH
Baltimore,MD
9
years of professional experience
Highly self-motivated, possess extremely positive attitude, strong verbal and written communication skills. Excellent interpersonal, customer service, and superb organizational skills.
Work History
Community Health Advocate
6 Years- Connect patients with essential medical, mental health, and social resources (such as food security, housing, and transportation assistance).
- Conduct field-based or home visits to perform non-clinical assessments, offer health education, and support discharge instructions.
- Help community members fill out paperwork, understand insurance (e.g., Medicare/Medicaid), and schedule or attend appointments.
- Represent patient voices, bridge cultural or language gaps, and advocate for individual or systemic wellness needs.
- Track outreach efforts, manage client records via CRM or database systems, and report program outcomes.
- Strong interpersonal communication, empathy, cultural competence, familiarity with local social service networks, and often bilingual capabilities.
Community Health Worker
3 Years 5 MonthsEducation
Critical Needs Medical Program
High School Diploma
Skills
Serves as a liaison between the client and community resources including department staff
City
State and Federal social services agencies.
Schedule clients for appointments with healthcare providers. Remind them of pending appointments and contact them to inquire into reasons missed appointments. Escort clients to or call clients to confirm various appointments to ensure compliance and provide support.
Conduct visual inspection of the physical condition of the client’s house to identify factors that may be detrimental to maintaining a safe
healthy and comfortable living environment.
Ability to multitask at any given time while maintaining strong attention to detail.
Highly effective
critical thinking and interpersonal skills
with the ability to identify barriers promote desired outcomes.
Communication proficiency
Client advocacy
Timeline
Community Health Advocate
MEDSTAR HEALTH
11.2020 - CurrentRead More
Community Health Worker
University of Maryland
06.2017 - 11.2020Read More
BGE
Critical Needs Medical Program
Read More
Herring Run
High School Diploma
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