Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Teresa Zapata

Dole Community School
CHICAGO,IL
2
Languages
1
Certification
14
years of professional experience

Dedicated individual with a strong background in activity planning and goal orientation. Experienced in supporting diverse communities and ensuring successful program implementation, ready to contribute to impactful educational environments.

Dynamic professional skilled in bilingual communication and customer service. Proven ability to coordinate programs and engage diverse communities, fostering collaboration and enhancing student experiences.

Work History

After-School Site Coordinator

2 Years 6 Months
Dole Community School | 04.2014 - 10.2016

work well as team member,Demonstrated effective communication skills in team interactions. bilingual fluent spanish/english speaking. data entry , scheduling appointments, good assistant in any department as needed, good phone skills,customer service,filing.

  • Coordinated daily activities and schedules for after-school programs to enhance student engagement.
  • Developed and implemented curriculum plans aligning with educational standards and community needs.
  • Supervised staff and volunteers, ensuring effective communication and collaboration within the team.

Optical Assistant

2 Years 9 Months
Tropical Optical | 03.2003 - 12.2005

customer service, answering phone lines, filing, optical dispensing, keeping office displays clean, sales, interpreter, assist in inventory, bilingual spanish/english speaking.

  • Assisted customers with eyewear selection, ensuring optimal fit and style.
  • Conducted pre-testing procedures, including visual acuity and intraocular pressure assessments.
  • Managed inventory control, tracking stock levels and placing orders for optical supplies.
  • Collaborated with optometrists to schedule patient appointments and maintain accurate records.

Education

High School Diploma

St. Augustine | Chicago, IL | 03-1993
  • Awarded perfect attendance

Skills

Child safety
Parent communication
Activity planning
Data collection
Fluent bilingualism
Retail inventory management
Phone and email etiquette
Dental terminology
Time management
Goal oriented
Strong work ethic
Customer engagement
Customer service

Accomplishments

  • Supervised team of [Number] staff members.

Certification

  • custumer service - 6 years

Languages

Spanish
Full Professional
English

Timeline

After-School Site Coordinator

Dole Community School
04.2014 - 10.2016Read More

Optical Assistant

Tropical Optical
03.2003 - 12.2005Read More

St. Augustine

High School Diploma
Read More
Teresa Zapata