TERESA KAY ZIAKAS

A Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Excellent verbal and written communication skills in one-on-one, executive, and large audience settings. Over 25 years of experience and diversified background, including the following areas of expertise: Project, People, Product, Resource, Change, and Vendor Management. Scope, Managing, and delivering solutions. Leveraging vendors, outsourcers, and other partners; Project Management; Hardware and Software Deployment; Contract Proposals, SOWs, RFPs; Change Management; Plan, Forecast, Actuals; Statement of Work; Team building; Leadership; Cost Reduction, Mergers, and Acquisitions (both from a business and IT perspective).

• Successfully implemented Multi-Factor Authentication to ~3300 North American users in 6 weeks
• Successfully quarterbacked, installed, and grand opened 10 ambulatory surgery centers (ASCs) in multiple locations with multiple challenges; on time and within budget with limited resources (Infrastructure and End User applications)
• Successfully delivered major rollout for a highly visible restaurant chain touching 150 stores with more than 1500 pieces of equipment in 3 months (Infrastructure, Data Center, and End User equipment, and replacing all POS equipment.)
• Successfully delivered a highly visible eCommerce rollout for a major retailer, including 5500+ stores and 8200+ pieces of equipment (Infrastructure, Data Center, End-User, and POS equipment.)