Teresa A. Bailey, SPHR
Randleman,NC
Summary
HUMAN RESOURCES PROFESSIONAL - Highly-focused and ambitious Human Resources Professional bringing 15 years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building., etc. Success-oriented. Human Resources Executive with [Number] years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
17
17
years of professional experience
Work History
Vice President of Human Resources
Truliant Federal Credit Union (TFCU)
06.2023 - Current
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Fostered positive work environment through comprehensive employee relations program.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Developed effective change management strategies to guide employees through periods of organizational transformation while minimizing disruptions to daily operations.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Recruited top talent to maximize profitability.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Distributed employee engagement surveys to identify areas of improvement.
- Oversaw HR department budgeting and resource allocation, maximizing value while delivering exceptional services to employees.
- Processed employee claims involving performance issues and harassment.
HUMAN RESOURCES & PAYROLL CONTRACTOR
ProKidney, LLC
06.2021 - Current
- Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files
- Conducted background checks, reference checks and employment verification
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization
- Researched employee relations issues and negotiated a win-win solution
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Conducted employee hiring and exit interviews
- Engaged in data collection, identifying organizational needs and development solutions
- Conducted benefits administration for benefit-eligible employees
- Served as subject matter expert for HR
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
SR. DIRECTOR of HR & PAYROLL
Greensboro Auto Auction
04.2020 - 08.2020
- Position eliminated due to COVID-19
- Provided high quality HR skills and services
- Refined and led the HR function across 5 entities to align with the company's current strategic objectives
- Subject matter expert (SME) on business functionality to lead strategic operations
- Participated in numerous UI and EEOC hearings as a negotiator saving the company from potential litigation with an average savings of up to $1 million
- Oversaw payroll system and in-house payroll and completed quarterly 941's, paid taxes and completed annual 1094c's and employee 1095's
- Standardized company employee performance policies and tracking system to reduce risk of litigation and ensure consistent and fair discipline processes
- Revised and distributed Employee Handbook.
SR. VICE PRESIDENT, HR
Medical Consulting Solutions
12.2018 - 04.2020
- Position eliminated due to COVID-19 and company was sold
- Facilitated implementation of HR Department where none existed
- Spearheaded all aspects of HR function, Credentialing of Medical Staff, Facilities and Administration
- Recruited top medical talent through strategic human resources planning, company positioning, and awareness of industry policies, practices, and trends
- Implemented structured compensation plan to maintain alignment with market trends
- Obtained and retained quality employees
- Increased pay rates while reducing overall payroll costs
- Responsible for managing Facilities, Process Improvement, Marketing and Sales and IT.
GLOBAL HEAD of HR
Berkshire Corporation
03.2017 - 12.2018
- Directed strategies, infrastructure, processes, and policies in alignment with organizational goals
- Oversaw department budget of $2M and supervised four core staff members
- Conducted payroll system conversion generating $500K in cost savings in first year alone
- Implemented structured compensation plan and coordinated human resources activities, strategies, training programs, and compensation plans
- Recruited top talent through strategic human resources planning, company positioning, and awareness of industry policies, practices, and trends.
SR. VICE PRESIDENT HR & ADMIN.
Noregon Systems, Inc
02.2007 - 03.2017
- Reorganized department in collaboration with CEO to identify and enhance key skill sets of employees and reduced human capital expenses by more than $500K
- Directed all HR-related activities, practices, and programs and provided executive-level support for over 160 employees across 14 separate locations
- Managed recruitment strategies, payroll, staffing, compensation, and retention of engineers
- Developed organizational strategies to optimize human capital and business efficiencies
- Led vision and strategic development of HR Department from the ground up including creation of Employee Handbook policies and procedures.
SR. VICE PRESIDENT of HR
United Guaranty Corp, Division of AIG
02.2010 - 11.2011
- Served as legal representative and HR business partner effectively solving and negotiating settlements, EEOC claims, and deterring future potential claims
- Served as company expert in legal and grievance handling
- Designed and delivered Training programs, Performance Management, Succession Planning, Compliance, and Supervisor Training
- Instrumental in leading a “pay for performance” program
- Managed multi-site locations across US and internationally
- Revised job descriptions in more than 100 categories and implemented global job grading
- Reduced HR's budget cost by setting up an in-house training; reduced annual costs from $2.4 million to $1.7 million
- Hired over 800 employees
- Served on the team which redesigned benefits for more than 100,000 employees, saving the company $5 million over 5 years.
Education
Master of Science in Business Administration and Human Resources -
Cornell University
Bachelor of Arts -
Bible Missionary Institute
Human Resource Management Certification -
Forsyth Technical Community College
Skills
- Bilingual - Spanish
- Recruiting & Talent Acquisition
- Employee Engagement
- Organizational Development
- Employee Relations
- Learning & Development
- Project Management
- Management & Leadership
- Federal & State Compliance
- Executive Management Team
- Performance Evaluations
- Employment Law
- Diversity & Inclusion
- HRIS Systems
- Payroll & Benefits Management
- Expert in Information Technology
- Motivational leader and organizational problem-solver
- Onboarding, Training, and Development
- Employee Relations Oversight
- HRIS Implementation
- Unemployment Claims
- Employee Handbook Development
- Contract Negotiation
- Compensation design
- Coaching and Mentoring
- HR analytics
- Payroll Processing
- Employee Surveys
- Executive Recruiting
- Budget Administration
Additional Information
Created highly effective new payroll program that significantly impacted efficiency and improved operations.
Boards And Associations
- National Association of Professional Women, Greensboro Chapter Pres.
- Human Resource Management Association of Greensboro (HRMAG)
- Winston-Salem Society for Human Resource Management (WSSHRM)
- North Carolina Society for Human Resource Management (NCSHRM)
- North Carolina Employer's for the Guard & Reserve (ESGR)
- North Carolina Anti-Bullying Campaign for Guilford County Schools
- Greensboro Partnership / Chamber of Commerce, Board Member
Noted Hr Achievements
- Significant Revenue Retention & Benefits Package Improvements, Resolved a lack of consistency with employee benefits causing decreased employee morale and higher costs. Researched, created, and implemented one standard package that offered better benefits based on pool size and resulted in 45% increase in employee satisfaction. Saved $2.4 million per year with additional benefits offered.
- Regulatory Compliance & Establish Policies & Procedures, Gained compliance to mandated laws and policies including FMLA. Compiled an Employee Handbook expanding on researched policies that resulted in an 87% increase in employee satisfaction, a 21% increase in productivity, and a 38% decrease in PTO usage.
- Business System Migration & Project Management, Challenged to manage the migration of 10+ legacy systems to one unified business solution. Analyzed the technology systems in place and researched new products to accommodate the needs of all programs used by each business unit. Launched new system that produced savings of $1.2 million including reduced time and redundant data entry.
LinkedIn Profile
www.linkedin.com/in/teresabailey
Awards
- HR Professional of the Year, the HRMAG (2 years)
- HR Professional of the Year, Winston-Salem SHRM(3 years)
- Richard People's” award for HR Professional of the Year, NCSHRM
- Prestigious Five-Star Award from FedEx (Chosen out of 600,000 employees for outstanding contributions)
Affiliations
- Human Resource Management Association of Greensboro (HRMAG)
Languages
Spanish
Professional Working
Timeline
Vice President of Human Resources
Truliant Federal Credit Union (TFCU)
06.2023 - Current
HUMAN RESOURCES & PAYROLL CONTRACTOR
ProKidney, LLC
06.2021 - Current
SR. DIRECTOR of HR & PAYROLL
Greensboro Auto Auction
04.2020 - 08.2020
SR. VICE PRESIDENT, HR
Medical Consulting Solutions
12.2018 - 04.2020
GLOBAL HEAD of HR
Berkshire Corporation
03.2017 - 12.2018
SR. VICE PRESIDENT of HR
United Guaranty Corp, Division of AIG
02.2010 - 11.2011
SR. VICE PRESIDENT HR & ADMIN.
Noregon Systems, Inc
02.2007 - 03.2017
Master of Science in Business Administration and Human Resources -
Cornell University
Bachelor of Arts -
Bible Missionary Institute
Human Resource Management Certification -
Forsyth Technical Community College
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