Teresa A. Kosuda
Brick,NJ
Summary
Highly experienced Medical Office Professional seeking a position as a Business Office Manager within the senior community. Committed to leveraging over 22 years of experience in medical office management to optimize operations, increase productivity, and deliver excellent patient care. Dedicated to improving areas such as accounting, debt collection and business administration in fast-paced facilities. Highly organized and forward-thinking manager with excellent problem-solving skills. Versed in accounting, personnel management, and customer service.
Overview
26
26
years of professional experience
Work History
Business Office Director
Monarch Senior Care
Jackson , NJ
2023.11 - 2024.05
- Managed all aspects of the business office operations, including payroll and accounts payable and receivable.
- Prepare and process monthly invoicing for over 150 accounts with over a million-dollar monthly revenue with accuracy and collection follow-up.
- Process and maintain accounts receivables and vendor billing operations with aggressive attention to collection activity to keep accounts current and collect on back A/R.
- Census Reconcilation
- Complete Payroll accurately and timely.
- Prepare all onboarding for new team members.
- Assist the Leadership Team in placing open job ads, screening potential candidates, and maintaining all personnel files, resident business files, and vendor files while maintaining confidentiality.
- Possess strong organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
- Excellent written and verbal communication skills.
- Established close relationships with the Leadership team, as well as all team members and residents within the community.
- Helped with Medicaid Application and tracked residents with a Medicaid Pending Status.
- Developed and implemented policies and procedures for the business office to ensure compliance with federal and state regulations.
Business Office Coordinator
Sunrise Senior Living
Lincroft , NJ
2022.12 - 2023.06
- Managed all business office operations for a senior living center, overseeing a team of 80 employees
- Administer human resources functions, including recruitment, onboarding, performance management, and maintaining employee records
- Handle all accounts payable and receivable, ensuring accuracy and timely completion
- Regularly interact with residents and their families, addressing inquiries regarding billing and services
- Coordinate with other departments to ensure seamless operations and high-quality care for residents
- Participate in budget preparation and expense management activities
- Uphold resident confidentiality and comply with all federal, state, and local health regulations
- Census Reconciliation
- Develop and implement efficient office policies and procedures to streamline operations.
- Analyze financial data and reports to identify and address potential discrepancies and areas for improvement.
Office Manager
Advanced Chiropractic of Woodbridge, Inc
Avenel , NJ
2015.01 - 2022.11
- Streamlined office management tasks, including overseeing clinical and administrative duties, maintaining office inventory, and managing accounts payable and receivable
- Developed and implemented office procedures and policies that significantly enhanced workflow efficiency and patient satisfaction
- Led cross-functional team to create a seamless office environment, significantly improving patient care and daily task efficiency.
Business Office Manager
Care One @ East Brunswick/Wall
Brunswick , NJ
2003.11 - 2008.10
- Managed daily business office, admissions, human resources, and accounting functions, including accounts receivable, payable, and payroll
- Boosted overall facility financial productivity by 25%, instructing proper business procedures to admissions, medical, and social service staff
- Increased and collected delinquent and current revenues by 46%
- Recognized with company award for 2004 most improved accounts receivable
- Selected to represent Business Office Managers from 22 centers in New Jersey on a Task Force to enhance customer relations and company standards.
Practice Manager
Doctors' Medi Center/Plaza 12 Physical Therapy
Carteret , NJ
1997.12 - 2003.10
- Managed accounts receivable functions, cash receipts posting, and updated cash flow reports
- Proactively resolved billing discrepancies, preventing future concerns
- Improved billing and month-end reporting processes, resulting in increased efficiency
- Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors and daily census reconciliation.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Coordinated financial operations, payroll, budgeting, accounting, expenses and financial reporting tasks.
- Recruited, hired and trained new medical and facility staff.
Education
Diagnostic Ultrasound Technician -
Ultrasound Diagnostic School
01.1998
Associate of Science - Biology
Kean College
01.1997
Skills
- Microsoft Office Suite, Health Medix-Webcare, Medics Billing Software (ADS), ADP Payroll, Oracle, Quick Books, Perfect Care Billing Software, Navinet, Availity, Point Click Care, Yardi, Smart Recruiters, Bavvy, iCIMS, and PeopleSoft.
- Billing
- Compliance Monitoring
- Team Supervision
- Workflow Optimization
- Payroll Processing
- Wide-ranging knowledge and experience with electronic medical records (EMR) systems.
- Comprehensive experience in accounts receivable, accounts payable, and payroll.
- Office Administration
- Human Resources Management
- Business operations management
- Staff Training and Development
References
References available upon request.
Timeline
Business Office Director
Monarch Senior Care
2023.11 - 2024.05
Business Office Coordinator
Sunrise Senior Living
2022.12 - 2023.06
Office Manager
Advanced Chiropractic of Woodbridge, Inc
2015.01 - 2022.11
Business Office Manager
Care One @ East Brunswick/Wall
2003.11 - 2008.10
Practice Manager
Doctors' Medi Center/Plaza 12 Physical Therapy
1997.12 - 2003.10
Diagnostic Ultrasound Technician -
Ultrasound Diagnostic School
Associate of Science - Biology
Kean College
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