Teresa Darlene Glaze
Adger,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.
Overview
16
16
years of professional experience
Work History
Accounting Assistant
Jefferson County ESD/SEWER BILLING
BIRMINGHAM, AL
11.2020 - Current
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Answered questions from customers regarding their billing or payment status. As well as assisting taxpayers to navigate the online system for payments. Explaining the rates for their sewer usage and how it is calculated.
- Implemented new accounting software systems when needed.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Received and recorded cash, checks and transfers.
- Performed financial calculations for amounts due, interest charges and balances.
- Accessed financial information to answer questions and gather details about specific accounts. Processing payoff request from title co & or closing attorneys to pay outstanding debt at the time of closing.
- Assisting coworkers as well as new employees in assisting taxpayers in person as well as on the telephone. Assisting coworkers and new employees in navigating in the software program.
Accounting Assistant/Payroll Coordinator
Jefferson County Assistant Tax collector
Bessemer, AL
04.2015 - 11.2020
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Answered questions from customers regarding their billing or payment status.
- Provided support to upper management with special projects related to finance or accounting processes.
- Monitored inventory levels to ensure adequate supplies are available.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers. Processing change orders for the Cash cage.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing clerks and sending cash and checks to banks.
- Prepared and processed payrolls.
- Performed financial calculations for amounts due, interest charges and balances.
- Handled bi-weekly payroll services for [10] employees as well as the Assistant Tax Collector and Chief Deputy.
- Provided support to employees regarding issues related to their paychecks or other payroll matters.
- Performed research into discrepancies between actual hours worked by employees versus what was documented in the HRIS system.
- Managed payroll for temporary, hourly and salaried employees.
- Generated relevant paperwork and payroll reports.
- Handled upkeep and day-to-day management of KRONOS company timekeeping system.
- Worked closely with human resources (HR) to safeguard confidential employee data. Input of new employee information classification or pay changes, process FMLA, transfers and process paperwork for retired employees.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
Accounting Assistant
Jefferson County Revenue
Bessemer, AL
06.2008 - 04.2015
- Answered questions from customers regarding their billing or payment status.
- Reviewing and correcting documents while issuing tags and titles using Mvtrip, Ha, Etaps, Alvis, and Taurus apps.
- Issuing Drivers License
- Filing, Faxing, Researching History on Vehicles
- CSR, explaining to citizens the breakdown of the charges on their license plate receipts and how they are distributed
- Responsible for large sums of money, cash handling, controlled documents processing, calculating and analyzing Ad-Valorum tax, collecting sales tax where applicable.
- Resolving conflict when necessary
- Research Jefferson County map book to determine if a resident lives in the jefferson county area to determine the minicipality they live in.
- Explaining policies within the revenue department.
- Preparing letters to citizens for paperwork received in office for out of state vehicle purchases, as well as inspecting VIN number on said vehicle.
Education
Some College (No Degree) - Finance And Accounting
University of Arizona Global Campus
Arizona City, AZSkills
- Account Reconciliation
- Data Entry
- Administrative Support
- Invoice Verification
- Invoicing and Billing
- Customer Service
- Bookkeeping Operations
- Business Correspondence
- Accounts Receivable
- Bookkeeping
- Collections and Invoice Processing
- MS Office
- Attention to Detail
- Microsoft Excel
- Discrepancy Research
- Data Processing
- Payroll Operations
- Accounts Payable and Receivable
- Journal Entries
- Payment Processing
- Finance
- Account Evaluation
- Payroll Processing
Affiliations
- I am currently in the process of taking SPARKS classes through the PBJCAL
- The current classes I am in are for Professional Development
- Time management, Stress Management, Business Writing, Social Media Fundamentals, Networking for Professionals
References
References available upon request.
Timeline
Accounting Assistant
Jefferson County ESD/SEWER BILLING
11.2020 - Current
Accounting Assistant/Payroll Coordinator
Jefferson County Assistant Tax collector
04.2015 - 11.2020
Accounting Assistant
Jefferson County Revenue
06.2008 - 04.2015
Some College (No Degree) - Finance And Accounting
University of Arizona Global Campus
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