Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Teresa Diane Rhoades

209 65th Street, Willowbrook

Summary

Results-driven professional with a proven history of delivering high-quality work and achieving company objectives. Recognized for strong communication and teamwork skills, ensuring exceptional customer service delivery. Expertise in policy compliance management and providing customer service support during transitions. Demonstrated ability to solve problems effectively while maintaining high productivity levels.

Overview

1
1
Certification
38
38

Years of professional experience

Work History

Senior Relocation Counselor

Weichert Workforce Mobility
Downers Grove, IL
02.2002 - Current
  • Created detailed relocation plans outlining steps needed to complete the process successfully.
  • Maintained accurate records of all relocation activities in order to track progress towards completion.
  • Worked closely with real estate agents to find suitable properties that met client criteria.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.

Skills

  • Excellent communication skills and the ability to communicate with various departments and external customers
  • The ability to manage and execute multiple tasks and responsibilities
  • Have a strong sense of urgency and problem solving
  • Demonstrate ability to shift gears on projects comfortably and effectively
  • Demonstrate advanced proofing and editing skills
  • Extremely organized and detail oriented with emphasis on accuracy
  • High-level of discretion in dealing with confidential materials
  • Maintain a professional and positive attitude

Certification

  • Real Estate License
  • Certified Relocation Professional (CRP)
  • Global Mobility Specialist (GMS)

References

References available upon request.

Timeline

Senior Relocation Counselor

Weichert Workforce Mobility
02.2002 - Current

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Teresa Diane Rhoades