Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERESA L NORTH

San Angelo,TX

Summary

Hard working, Highly motivated team player. Lots of experience working in various offices for over 30 years. Data entry, accounts payable, accounts receivable, 10 key, payroll, budget planning. Reliable.



Overview

12
12
years of professional experience

Work History

Intake Specialist

West Texas Counseling & Guidance
San Angelo , TX
05.2021 - Current
  • Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
  • Interacted with insurance providers to obtain necessary documents to complete registration.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Completed intake assessment forms and filed clients' charts.
  • Determined eligibility for counseling and referral for over 10 clients daily.

Claims Technician

Kelly Services/Blue Cross Blue Shield
San Angelo , TX
03.2021 - 05.2021
  • Training to be a medical claims technician
  • Investigating medical claims that get knocked out of automated system.
  • Utilized appropriate cost containment techniques to reduce overall claim costs.
  • Checked documentation for accuracy and validity on updated systems.
  • Addressed average of 50 customer inquiries and complaints each week

Data Entry Keyers

Spherion Staffing
San Angelo , TX
12.2020 - 01.2021
  • Operate data entry device, such as keyboard or photo composing perforator
  • Duties may include verifying data and preparing materials for printing
  • Office and Administrative Support Workers, Data Entry Keyers
  • Compiled information and input into database.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Office Administrator

Gateway Mortgage Group
San Angelo , TX
03.2020 - 10.2020
  • Administrative position
  • Expense reports
  • Insurance check processing
  • Data entry in various programs in system for mortgage loans, office upkeep, retaining information & some advertisement
  • First contact when borrowers come in
  • Answer phones entering data in to phone log for retaining information
  • Data entry of mortgage loans and all information to get them approved
  • Keep track of office supplies and repairs
  • Data entry of closed loans and customer information for future use
  • Customer service in all areas
  • Answered phones & transferred to the right dept.
  • Supported office manager with proactive correspondence management, document coordination and customer relations

Administrative Assistant , Data Entry Keyers

Evins Personnel
San Angelo , TX
12.2019 - 02.2020
  • Operated data entry device, such as keyboard or photo composing perforator
  • Verified data and prepared materials for printing.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

911 Emergency Dispatcher

City of San Angelo
San Angelo , TX
10.2019 - 11.2019
  • Police, Fire, and Ambulance Dispatchers, Answering phones taking both non-emergency and emergency phone calls
  • Data entry
  • Record keeping
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.

House Parent

West Texas Boys Ranch
San Angelo , TX
02.2017 - 07.2019
  • Oversaw 8 boys in a cottage
  • Taught them daily life skills and family rules per cottage
  • Enforced rules and regulations to ensure the smooth and orderly operation of the program
  • Mediated interpersonal problems between boys in the cottage
  • Observed boys to report unusual behavior and communicated with staff to resolve problems
  • Answered phones and did weekly expense report for the cottage and budget
  • Bought supplies, food and personal items for boys as needed and approved
  • Formed acceptable relationships with the boys in the household family showing respect and teaching moments as needed

House Parent

House Of Faith
San Angelo , TX
05.2013 - 01.2017
  • Enforced policies and safety standards through building and room rounds.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Supported personal needs of residents dealing with diverse conditions.
  • Carried out day-day-day duties accurately and efficiently.

Bookkeeper/Accounts Payable Clerk

House Of Faith
San Angelo , TX
01.2012 - 08.2016
  • Processed and issued employee paychecks and statements of earnings and deductions
  • Computed wages and deductions, and enter data into computer
  • Processed paperwork for new employees and enter employee information into payroll system
  • Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents
  • Performed bookkeeping work, including posting data or keeping other records and processing accounts payable payments and reconciling statements
  • Maintained files and control records to show correspondence activities
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Education

School Diploma - Business

Yale High School High
Yale, MI
06.1982

Skills

  • Attention to Detail
  • Customer Service
  • Data Collection and Entry
  • Problem Solving
  • Critical thinking skills
  • Self-Motivated
  • Multitasking Abilities

Timeline

Intake Specialist

West Texas Counseling & Guidance
05.2021 - Current

Claims Technician

Kelly Services/Blue Cross Blue Shield
03.2021 - 05.2021

Data Entry Keyers

Spherion Staffing
12.2020 - 01.2021

Office Administrator

Gateway Mortgage Group
03.2020 - 10.2020

Administrative Assistant , Data Entry Keyers

Evins Personnel
12.2019 - 02.2020

911 Emergency Dispatcher

City of San Angelo
10.2019 - 11.2019

House Parent

West Texas Boys Ranch
02.2017 - 07.2019

House Parent

House Of Faith
05.2013 - 01.2017

Bookkeeper/Accounts Payable Clerk

House Of Faith
01.2012 - 08.2016

School Diploma - Business

Yale High School High
TERESA L NORTH