Summary
Work History
Education
Skills
Timeline
Receptionist

Teresa Miller

Thomasville,NC

Summary

Dedicated professional with life experience, excelling in quality assurance and customer service. Proven ability to enhance operational standards through meticulous attention to detail and effective problem-solving. Proficient in Microsoft Office Suite, ensuring accurate documentation and reporting. Committed to delivering exceptional results while ensuring positive client relationships.

Work History

Custodial Maintenance Worker

Roper Construction
Charlotte
03 2023 - Current
  • Maintaining pristine grounds and exterior spaces, including walkways, parking lots, entryways, and restrooms.
  • Pressure washing the parking lot and the outside of the building.
  • Keeping all power cords and equipment in working order and charged.
  • Making sure all tools and the facility are locked up and secure at the end of every day.
  • Any other odds and ends assigned by the job site superintendent.

Quality Assurance / Packer

WestRock
Lexington
07 2018 - 02.2023
  • Reviewed Virtual Work Ticket and gathered necessary materials for each shift or order.
  • Operated a paper cutter machine to cut slings for boxes and cartons.
  • Ensured compliance with customer specifications through diligent Quality Assurance practices.
  • Inspected cartons for defects or glue, notifying packers and machine operators for necessary adjustments.
  • Trained new employees on packing procedures and safety protocols to maintain operational standards.
  • Established and achieved product quality objectives while meeting all SOP specifications.

Customer Service

Spot Free Cleaning Service
03 2007 - 07 2018
  • Documented client expectations to ensure cleaning services met specific requirements then
  • Created reports on customer service satisfaction levels.
  • Confirmed appointments through customer outreach to enhance scheduling efficiency.
  • Managed billing and payroll processes to maintain accurate financial records.
  • Provided cleaning assistance as needed to support team operations.

Electrician Assistant

Babb Electric
Charlotte
01 1996 - 03 2007
  • Doing all installations of electrical wiring for commercial hotel buildings.
  • Operating power and hand tools (i.e., wire cutters, screwdrivers, ladders, drills) to service various electrical systems.
  • Installing various types of receptacles, lighting fixtures, smoke detectors, etc.
  • Dug trenches and created holes to pull conduit and install supports.
  • Reviewed blueprints and electrical schematics to perform tasks to specifications.

Education

GED -

Davidson County Community College
Thomasville, NC
03.2014

Skills

  • Microsoft Office Suite proficiency
  • Software operation expertise
  • Customer focus
  • Problem solving
  • Hand tools proficiency
  • Quality assurance
  • Dependability
  • Attention to detail

Timeline

Custodial Maintenance Worker

Roper Construction
03 2023 - Current

Quality Assurance / Packer

WestRock
07 2018 - 02.2023

Customer Service

Spot Free Cleaning Service
03 2007 - 07 2018

Electrician Assistant

Babb Electric
01 1996 - 03 2007

GED -

Davidson County Community College

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Teresa Miller