Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa M. Guerra

Monroe,CT

Summary

Executive Assistant to Chief of Police for nearly 5 years with a public safety background. Highly organized and professional to ensure seamless department operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Assistant to Chief of Police

Monroe Police Department
11.2021 - Current
  • Perform administrative duties of a confidential, complex, and responsible nature for the Chief of Police
  • Maintains sworn and non-sworn personnel files including attendance, leave time, performance and discipline.
  • Maintains and assists in the preparation of the Police Department's fiscal year operating budget.
  • Prepares and submits all purchase order requests and payments in accordance with the Town's purchasing policy.
  • Prepares and submits bi-weekly payroll for all Police Department employees.
  • Records, reviews, and maintains all outside contractor/private duty overtime.
  • Prepares monthly revenue deposits and revenue reports to the Town's Finance Department for the Police Department and Animal Control Unit.
  • Manages Petty Cash
  • Serves as Recording Secretary to the Board of Police Commissioners; prepares and submits Agendas, Voting Records, and Minutes.
  • Supervises non-dispatch clerical staff.

Police Records Clerk

Monroe Police Department
03.2021 - 11.2021
  • Maintained accurate records of incidents, arrests, and reports in compliance with departmental standards.
  • Processed and filed documents efficiently using electronic record management systems.
  • Provided exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services.
  • Supported court proceedings by accurately preparing subpoenas, summons, and other legal documents as required by law enforcement personnel.
  • Processed requests for public records while adhering to confidentiality regulations and legal standards.

Emergency Telecommunicator

Monroe Police Department
11.2011 - 03.2021
  • Receive all emergency and routine calls for emergency services town wide.
  • Determine the appropriate emergency response, dispatch police, and provide communications to Fire and Emergency Medical Dispatch.
  • Initiate case file and input information for the incident report using NexGen CAD.
  • Monitor Security cameras for the Town Hall and district schools.
  • Assist officers with paperwork using State and National computer systems.

Education

Bachelor of Science - Anthropology; Minor in Psychology

Southern Connecticut State University
New Haven, CT
05.2011

Skills

  • Executive support
  • Meticulous attention to detail
  • Strong problem solver
  • Excel spreadsheets
  • Database management
  • Professional and mature

Certification

  • State of Connecticut Telecommunicator
  • Emergency Medical Dispatch.
  • COLLECT/NCIC
  • Communications Training Officer
  • Crisis Intervention Team
  • E911 and E911 Administrator
  • Domestic Violence Intervention
  • Simulation-Based Training
  • State of Connecticut Notary Public

Timeline

Executive Assistant to Chief of Police

Monroe Police Department
11.2021 - Current

Police Records Clerk

Monroe Police Department
03.2021 - 11.2021

Emergency Telecommunicator

Monroe Police Department
11.2011 - 03.2021

Bachelor of Science - Anthropology; Minor in Psychology

Southern Connecticut State University