Teresa Maria Wills
Human Service
Laurel,MD
Summary
Dedicated healthcare professional with over 20 years of experience, including 10 years as an Army Medic, bringing strong medical knowledge, crisis management skills, and a passion for patient-centered care. Currently pursuing a Bachelor’s degree in Human Services with a concentration in Child and Family, transitioning into a career focused on holistic support and advocacy. Highly skilled in communication, teamwork, and problem-solving, with a deep understanding of healthcare systems and patient needs. Seeking a Concierge role in a nursing home, where exceptional service, empathy, and organizational skills can enhance the experience of residents and their families.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Visiting Angels Home Care
11.2022 - 06.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
Combat Medical Specialist
United States Army
11.2010 - 04.2021
- Developed strong relationships with local healthcare providers by coordinating efforts during joint medical exercises and humanitarian missions.
- Improved patient outcomes by providing timely and accurate medical care in high-stress combat situations.
- Administered immunizations and prophylactic medications to maintain the health of service members during deployments abroad.
- Maintained accurate patient records, documenting all interventions and assessments to ensure continuity of care.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for patients with complex medical needs.
- Contributed to the development of emergency response plans through participation in disaster preparedness exercises and drills.
- Conducted regular preventive health screenings for fellow service members, identifying potential health concerns early to improve overall wellness.
- Reduced recovery time for injured personnel by administering appropriate treatments and medications in accordance with established protocols.
- Provided critical support during mass casualty events, triaging patients to prioritize care based on severity of injuries.
- Ensured compliance with military regulations by adhering to proper medical documentation standards and maintaining strict confidentiality of patient information.
- Assisted in evacuating injured personnel for further treatment, ensuring their safety and stabilization during transport.
- Served as a liaison between unit commanders and medical staff regarding the health status of assigned personnel.
- Enhanced team efficiency by conducting thorough medical equipment inventory checks and maintaining supply levels.
- Educated military personnel on various topics related to healthcare, including first aid, injury prevention, and managing chronic conditions.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NH12-2025
Skills
Compassion & Empathy
Patience
Communication Skills
Problem-Solving
Cultural Competency
Active Listening
Leadership & Initiative
Professionalism & Work Ethic
Flexibility & Adaptability
Certification
- Certified Nursing Assistant (CNA) -MD State Boards of Nursing.
- Basic Life Support (BLS) - American Heart Association.
- Tactical Combat Casualty Care (TCCC) - NAEMT Committee on Tactical Combat Casualty Care.
Languages
English
Native or Bilingual
Timeline
Home Health Caregiver
Visiting Angels Home Care
11.2022 - 06.2024
Combat Medical Specialist
United States Army
11.2010 - 04.2021
- Certified Nursing Assistant (CNA) -MD State Boards of Nursing.
- Basic Life Support (BLS) - American Heart Association.
- Tactical Combat Casualty Care (TCCC) - NAEMT Committee on Tactical Combat Casualty Care.
Bachelor of Arts - Human Services
Southern New Hampshire University
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