Teresa May Cunningham
Keedysville,MD
Summary
Compliance Specialist-
Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 6 years of experience at Service Coordination, Inc. maintaining a strong focus and importance on compliancy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong technical skills, including computer usage and generally resourceful in a variety of work settings. A personal career drive is to provide services that help people with disabilities reach their personal goals and potential while living the life of their choice. An important part of providing this is to maintains compliance with federal, state, and local employment laws and regulations.
Overview
22
22
years of professional experience
Work History
Coordinator of Community Services
Service Coordination, Inc
05.2018 - Current
- Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders
- Routinely explore options, areas of interest and preferences and growth opportunities for each person served
- Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided
- Meet state-mandated requirements for all duties of the Service Coordinator role
- Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities
- Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided
- Ensure that the services provided meet state-mandated standards
- Strengthened relationships with community partners through collaboration on joint projects.
Vocational Training Specialist
SKC
03.2003 - 05.2018
- Provide instruction and supervision in sheltered or supported employment programs
- Participate in the Individual Plan process and assist in the development of Individual Plans
- Analyze job tasks to develop training programs
- Utilize behavior management techniques to ensure appropriate work behavior
- Assist assigned workers in their relationships with employers and co-workers
- Compile and prepare daily progress notes, records and reports and participate in progress reviews
- Maintain daily production records and time records
- Prepare vocational assessment of workers with developmental disabilities to determine individual strengths and needs which factor into appropriate job placement
- Transport adults to offsite work locations, train and supervise
- Develop creative adaptations to help facilitate completion of work by individuals with a wide variety of ability
- Coordinate production work off-site with customers and providing quality control
- Additional duties: Chairperson and Editor for the Frederick County Health Department Newsletter.
- Developed strong client relationships through consistent communication and attentive service.
Community Living Assistant
ARC of Washington County
03.2003 - 09.2003
- Trained on all IPs and all medical/behavioral needs specific to the individuals
- Assisted with purchases for individuals with respect to their needs and available funds
- Assisted with all individual monthly spend downs
- Worked to assure that the individual’s home was a reflection of their likes, desires, and needs
- Completed work orders promptly to ensure a safe environment that was in good repair
- Prepared and served meals as ordered by the physician and in accordance with the prepared menu
- Maintained on-sight records in the homes
- Administered medications
- Assisted with assuring that licensing requirements were met within the individual’s home.
- Maintained detailed documentation on residents'' progress, ensuring timely updates to care plans as needed.
- Assisted with daily living tasks, promoting independence and self-sufficiency among residents.
- Provided compassionate emotional support to residents, fostering a positive living environment.
- Assisted residents in maintaining their personal spaces, organizing belongings and encouraging pride in their living environment.
- Trained new Community Living Assistants on best practices related to supporting individuals in a residential setting while maintaining a high level of professionalism.
- Enhanced residents'' quality of life by developing and implementing individualized support plans.
- Conducted regular safety checks within the community living facility, identifying and addressing potential hazards.
Crisis Intervention Specialist
IBMP- Arc Of Washington County
08.2002 - 03.2003
- Worked directly with masters level psychology associates and a licensed PhD to develop evaluations and recommendations to decrease or eliminate maladaptive aggressive behaviors in individuals with developmental disabilities
- Part of a team that covers the five western counties of Maryland, performed observations in residences, schools and day programs
- Offered on-site suggestions to one-on-one aides in many school districts to help control behaviors and aid in academic achievements.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
Education
Bachelor of Arts - Health Science
West Chester University
West Chester01.2001
Skills
- Project Management
- Report Preparation
- General Office Skills
- Computer Savvy
- Customer Service
- Proficient with PhotoShop and Publisher software to create marketing materials
- Partnership Building
- Problem-solving abilities
- Effective Communication (Verbal and Written)
- Case Documentation
- Organization and Multitasking
References
- Heather Fritz, Supervising Service Coordinator, Service Coordination, Inc. -301-676-0840- hfritz@sc-inc.org
- Christina Cox, Coordinator of Community Services- Service Coordination, Inc. -240-772-6646- Christina.Cox@sc-inc.org
Training
List of other trainings available upon request.
Timeline
Coordinator of Community Services
Service Coordination, Inc
05.2018 - Current
Vocational Training Specialist
SKC
03.2003 - 05.2018
Community Living Assistant
ARC of Washington County
03.2003 - 09.2003
Crisis Intervention Specialist
IBMP- Arc Of Washington County
08.2002 - 03.2003
Bachelor of Arts - Health Science
West Chester University
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