Teresa Noelani Wilson
Puyallup
Summary
Dynamic Patient Access Representative with proven expertise at Royal Life Centers in data management and HIPAA compliance. Skilled in relationship building and problem-solving, I excel in enhancing patient interactions and streamlining processes. Committed to delivering compassionate care while ensuring precise records maintenance and effective communication in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Royal Life Centers
Sumner
10.2024 - Current
- Guaranteed precise data entry into computer systems.
- Supported internal teams during peak periods.
- Streamlined interactions to ensure effective communication among patients, staff, and external payers.
- Transformed physical documents into digital format for medical records.
- Utilized HIPAA regulations to safeguard patient data.
Personal Caregiver
Self Employed
Puyallup
09.2023 - 10.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding, and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with daily living activities, running errands, and household chores.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Encouraged socialization among patients through conversation and games.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Improved patient outlook and daily living through compassionate care.
Lead Server/ Train Attendant
Amtrak National Railroad
Seattle
09.2006 - 08.2023
- Accomplished Personal Assistant and Lead Server at Amtrak National Railroad, adept in travel administration and fostering strong relationships.
- Demonstrated expertise in managing sensitive information and resolving customer complaints, ensuring operational excellence.
- Proficient in interpersonal communication and data archiving, contributing to a positive and efficient work environment.
Education
High School Diploma -
Mount Pleasant High School
San Jose, CA06-1984
Skills
- Emotional Support
- Meal Preparation
- Dependable, and responsible
- ADL Assistance
- Problem-Solving
- Time Management
- Identifying client preferences
- Efficient
- Organized
- Communication skills
- HIPAA compliance
- Records maintenance
- Patient registration
- Medical records management
- Customer service
- Privacy regulations knowledge
- Relationship building
- Data organization
- Adaptable to changes
- Registration management
- Patient check-in
Certification
- CPR & First Aid
- Evacuation Training
- FDA Standards Certification
References
References available upon request.
Timeline
Patient Access Representative
Royal Life Centers
10.2024 - Current
Personal Caregiver
Self Employed
09.2023 - 10.2024
Lead Server/ Train Attendant
Amtrak National Railroad
09.2006 - 08.2023
High School Diploma -
Mount Pleasant High School
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