Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Endorsements
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Teresa R. Hines

Teresa R. Hines

Human Resources
Indianapolis,IN

Summary

Human Resources Professional:

Dynamic and results-driven Benefits Specialist with 20 years of professional experience in General Business Administration and 7 years in Human Resources. Specialized in HR Benefits, General HR, Business Administration, new hire orientation, eligibility specialist, onboarding/offboarding, hiring/recruitment, process improvement, projects and reports. I have been recognized as a team leader capable of applying a unique blend of business administration, customer service and research while prioritizing multiple projects and tasks simultaneously. I offer a record of accomplishment of successfully implementing new initiatives and considerable knowledge of COBRA, FSA, HSA HIPAA, PeopleSoft, Section 125 cafeteria plans and other federal and state benefits laws and regulations.

Overview

7
7
years of professional experience

Work History

Human Resources Benefits Specialist

Butler University
Indianapolis, IN
12.2019 - 01.2022
  • Directed and controlled 403b, medical, dental and vision benefit packages.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Processed monthly remittance and reconciliation for various benefit plans.
  • Ensured accuracy of all benefits enrollments in the vendor systems and PeopleSoft - including family status changes and termination processing; onboarding and offboarding.
  • Serviced as a liaison between HR and Payroll to ensure employee benefit deductions are correct and started / ended.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Coordinated submission and processing of life insurance claims.
  • Checked employees' benefits enrollment for accuracy and inputted all data into PeopleSoft.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Human Resources Administrator, HR

That’s Good HR - One America
Indianapolis, IN
01.2019 - 12.2019
  • Planned, organized, and facilitated all activities related to new hire orientation
  • Liaised between multiple business divisions to improve communications.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Assist with completing all pre-employment screening and employment background check process to complete hiring process
  • Provided general support to visitors as front desk attendant
  • Ability to work on several tasks at the same time, often under time pressure, and complete assignments effectively amidst frequent distractions and interruptions
  • Championed the Kronos id badge and cards system distribution and set-up.
  • Oversaw hiring, staffing, and labor law compliance.

Human Resources Assistant

LSC Communications
Indianapolis, IN
01.2017 - 01.2019
  • Welcomed and set up new employees to the organization by conducting new hire orientation.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Scheduled interviews and assisted in full interview process including onboarding.
  • Provided secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
  • Acted as Payroll and HR liaison.
  • Recorded minutes for meetings with the facility manager and VP of the company.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Prepared monthly termination lists to be added to permanent records.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.

Administrative Assistant

Orr Protection Systems
Plainfield, IN
01.2016 - 01.2017
  • Accurately maintained and updated excel spreadsheets and SMX vendor website.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Processed and requested purchase order upon completion of work assignment.
  • Collaborated with the accounting department to close purchase orders and clean-up discrepancies.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Verified company statements were entered and accurately processed for payment.
  • Ran weekly JIP reports using the SAGE system.
  • Assisted sales with parts pricing and quotes.
  • Filed reports on Netsite; answered phones; processed and shipped all incoming and outgoing packages from UPS, FedEx and R & L.

Education

B.S - Business Administration

Indiana University

Skills

Relationship building

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Benefits Specialist

Butler University
12.2019 - 01.2022

Human Resources Administrator, HR

That’s Good HR - One America
01.2019 - 12.2019

Human Resources Assistant

LSC Communications
01.2017 - 01.2019

Administrative Assistant

Orr Protection Systems
01.2016 - 01.2017

B.S - Business Administration

Indiana University

Endorsements

Since the onset of the pandemic in March 2020, Teresa has not missed a beat. With less staff and a great deal more work, Teresa’s ability to shift course in a professional manner is remarkable!” - Michelle D. Lewis, Self-Employed

Teresa R. HinesHuman Resources