Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

TERESA SARAH BOKOTA

Summary

Results-driven Agile practitioner with 9 years of diverse experience as a proficient Scrum Master, Agile Scrum Master, Agile Scrumban Master, and Business Analyst/Scrum Master. Proven in leading successful transformations, optimizing teams, and driving efficient projects. Skilled in cross-functional collaboration, continuous improvement, and aligning Agile with business goals. Expert in coaching for performance, quality, and timely delivery. Known for effectively adapting Agile practices to diverse projects and industries while maintaining an unwavering commitment to Agile values and principles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master

Capital One Bank
12.2021 - Current
  • Proficient in Agile methodologies (Scrum, XP, Kanban, SAFe, Lean) with hands-on experience
  • Successfully manage integration of new product features and enhancements, ensuring alignment with scope, quality, and sprint cycle schedules
  • Adept in curating and managing user story backlogs for priority alignment
  • Expert in driving Agile transformations from design to execution
  • Skilled in mentoring teams, overseeing up to three concurrently, and guiding on agile principles, design thinking, customer-centricity, product management, and incremental delivery
  • Skilled in technical engineering practices like test-driven development, continuous integration, DevOps, and behavior-driven development (BDD)
  • Ensures high-quality user story delivery, aligning with organizational standards, potentially involving the Scrum Master in team-driven story composition
  • Providing comprehensive coaching for new scrum masters and teams, covering all aspects of scrum practices such as stand-ups, backlog refinement, sprint planning, demos, and retrospectives, while emphasizing self-organization and iterative development.

Agile Scrum Master

State Farm
02.2020 - 12.2021
  • Collaborated with the development team to ensure scope compliance, gather swift customer feedback, and iteratively enhance features throughout the project
  • Managed tasks using Jira, configuring team boards, tracking progress, and utilizing burnup/down charts and velocity calculations
  • Effectively oversaw product backlog and metrics in Jira, managing risks and aiding business value optimization
  • Supported Product Owner and team for seamless operations
  • Coached and guided teams to adeptly implement Agile/Scrum principles, fostering self-organization and resolving internal and external impediments effectively
  • Established a secure and open environment encouraging problem-solving by fostering trust and removing the fear of blame or judgment
  • Facilitated both internal and external communication, enhancing team transparency
  • Supported and educated Product Owner and team in reviewing and maintaining product backlog, while offering assistance with a servant leadership approach and leading by example.

Agile Scrumban Master

Cigna
12.2016 - 01.2020
  • As an Agile Practitioner, I led the implementation of Agile methodologies and guided Release/PI Planning for development teams in various locations (US/Overseas)
  • I facilitated Scrum of Scrums to ensure team alignment, communication, collaboration, and impediment resolution
  • Coordinated and led Agile and Scrum sessions encompassing Grooming, Sprint Planning, Stand-ups, Sprint Check-In, Sprint Review, Retrospective, and Sprint reporting
  • Proficiently managed performance metrics including lead time, delivery rate, and agile transformations for organizations
  • Drove successful transition from Waterfall to Agile methodology
  • Led cross-functional teams, ensuring alignment on goals, direction, processes, ownership, and schedules across the organization
  • Communicated progress to stakeholders via Release/Sprint Burn-Down, updated velocity targets, schedules, risks, dependencies, etc
  • Oversaw project schedules, activities coordination, issue resolution, and proactive management of risks and opportunities.

Business Analyst/Scrum Master

PNC Bank
06.2014 - 11.2016
  • Coordinated product requirements using Confluence and JIRA, facilitating knowledge sharing within the technical team
  • Gathered and translated user needs into system specs, organized user stories into releases, and oversaw iterative development through meetings
  • Collaborated with the product owner to effectively manage the product backlog, ensuring clear project definition and consistent team progress at all stages
  • Teamed up with integration architects to tackle speed and stability issues, oversaw Test Case development with QA for User Acceptance Testing, and spearheaded both System Integration and User Acceptance Testing for the new system
  • Implemented quality objectives, regulatory requirements, schedules, and program risks, making decisions aligned with business objectives
  • Ensured product development adhered to Engineering Quality Procedures through mock audits.

Education

MBA - Business Administration

Landmark University
Omu-Aran, Kwara State

No Degree - Organizational Leadership

Georgia State University
Atlanta, GA
06.2026

Skills

  • Scrum of Scrums
  • Microsoft Office
  • CI/DC
  • TDD/BDD/FDD
  • Test automation
  • Team/Agile transformation
  • PI Planning
  • DevOps principles
  • Dashboard Building
  • Metrics & reporting tracking
  • JQL query
  • Java/Java script
  • Version one
  • TFS
  • Azure DevOps
  • Adaptability
  • Collaboration
  • Facilitation
  • Conflict Resolution
  • Empathy
  • Stakeholder Management
  • Problem-Solving
  • Influence
  • Time Management
  • Servant Leadership
  • Continuous Improvement
  • Decision Making
  • Communication
  • Negotiation
  • Resilience
  • Attention to Detail
  • Work Planning and Prioritization
  • Documentation and Reporting
  • Team Leadership
  • Sprint Planning
  • Workflow Analysis
  • Adaptive Leadership
  • Agile Coaching
  • Meeting Facilitation
  • Agile Best Practices
  • Risk Identification
  • MS Office
  • Communication Planning

Certification

  • SAFe Scrum Master 6.0
  • Certified Scrum Master
  • Professional Scrum Master 1

Languages

French
Professional Working
Spanish
Limited Working

Timeline

Scrum Master

Capital One Bank
12.2021 - Current

Agile Scrum Master

State Farm
02.2020 - 12.2021

Agile Scrumban Master

Cigna
12.2016 - 01.2020

Business Analyst/Scrum Master

PNC Bank
06.2014 - 11.2016

MBA - Business Administration

Landmark University

No Degree - Organizational Leadership

Georgia State University

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TERESA SARAH BOKOTA