TERESA (Tess) PAGAn
Harrison,NY
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive in store experience. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Crew Member
Chipotle
06.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Student Worker
SUNY PURCHASE
03.2025 - Current
- engage in tasks such as painting walls, setting up exhibits, reorganizing for staff, or running errands throughout the day.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
Assistant Martial Arts Instructor
Ultimate Champions Taekwondo
06.2018 - 06.2021
- Served as a positive role model for students, embodying the values of respect, discipline, perseverance, integrity, humility, courage, patience, and trustworthiness.
- Demonstrated proper techniques, ensuring safety and accuracy during training sessions.
- Enhanced students'' martial arts skills by providing personalized instruction and feedback.
- Promoted physical fitness and discipline through engaging warm-up exercises and drills.
- Provided support to lead instructor in organizing belt tests, enabling timely advancement for students.
- Provided consistent communication with parents regarding their child''s progress, addressing any concerns or questions promptly.
- Contributed to increased enrollment rates by assisting in marketing efforts and community outreach programs.
- Collaborated with other instructors to develop best practices for teaching various age groups and skill levels.
- Coordinated special events, including guest seminars and competitions, enriching students'' overall experience within the studio.
- Imparted key etiquette points, discipline, and respect.
Community Service Volunteer
OUR LADY OF GUADALUPE CHURCH
01.2020 - 06.2020
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
- Managed food drives that collected nutritious meals for those facing food insecurity within the community.
- Assisted in organizing local charity events to raise funds for disadvantaged families.
- Strengthened community bonds by organizing social events that brought diverse groups together.
- Greeted guests with bulletins, directions, and friendly conversation.
Student Volunteer
PS112
09.2019 - 05.2020
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Led group discussions and activities to meet different community needs.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
Education
Degree In Progress -
SUNY PURCHASE
Highschool Diploma - undefined
Edward R Murrow Highschool
01.2024
Skills
- Teamwork
- Leadership
- Problem-solving
- Customer service
- Effective Communication
- Critical Thinking
- Childcare
- Classroom management
- Autism experience
- Teaching
- Organizational skills
- Fast learner
Timeline
Crew Member
Chipotle
06.2025 - Current
Student Worker
SUNY PURCHASE
03.2025 - Current
Community Service Volunteer
OUR LADY OF GUADALUPE CHURCH
01.2020 - 06.2020
Student Volunteer
PS112
09.2019 - 05.2020
Assistant Martial Arts Instructor
Ultimate Champions Taekwondo
06.2018 - 06.2021
Highschool Diploma - undefined
Edward R Murrow Highschool
Degree In Progress -
SUNY PURCHASE
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