Terese 'Teri' Harbour
Clinical Nurse Educator
Los Angeles - Las Vegas,CA -NV
Summary
Seasoned Professional RN with vast experience! Current role: Pharmaceutical clinical nurse educator. Nursing career began in Telemetry/cardiology, advancing to critical care/post-op areas, trauma, research and case management. Also, 5 years in CDI. Worked in Home health from 1989 - 2019, specializing in IV therapy and wound care.
Working as a Clinical Nurse Educator since 2004. Currently pursuing clinical educator role in pharmaceutical or medical device field.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Clinical Educator
Inizio, Ashfield Engage
Las Vegas , NV
10.2017 - 03.2023
- Deliver in person, virtual or telephonic educational support to identified patients, caregivers, Healthcare professionals and their staff within primary care or specialty facilities in the field of a designated disease state to meet all relevant standards as set by the company
- Educate patients/caregivers on self-injection ensuring a successful start and continuation of treatment
- Improve patient outcomes by providing comprehensive disease state awareness, setting expectations, and sharing treatment options
- Collaborate with sales team to provide on-going communication to health care providers about patient success and challenges
- Facilitate and deliver technically accurate and balanced educational programs to HCPs & staff
- Increased growth to over 3 regions.
Home Health IV Nurse
ProHealth Home Care AgenCy
Los Angeles , CA
06.2016 - 12.2018
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- IV cases including chemotherapy. Wound care specialist.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Home Care Nurse, Case Manager
Accredited Home Care Staffing
Los Angeles , United States
03.2016 - 02.2019
- Manage & facilitate continuity of care for pts from hospital to certified home healthcare utilizing specialized knowledge of community healthcare and third party reimbursement
- Assess healthcare needs and problems utilizing skills of observation and assessment and analysis of medical record and health history to establish a home healthcare plan upon discharge
- Collaborate with physician, nurse, social worker, and family to create home plan
- Refer patients/families to community agencies when appropriate and facilitate provision of a broad range of service at home
- Facilitate medically-appropriated care, supplies, and equipment for patients after discharge
- Specialized in Home IV therapy (TPN, all pumps and access devices); Wound care (Wound VAC expert)
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Cardiovascular Nurse Consultant
Publicis Touchpoint Solutions for AstraZeneca
Los Angeles , CA
04.2016 - 07.2016
- Educate HCPs to increase usage of cardiovascular medication
- Provide clinical/scientific expertise via educational opportunities; act as a clinical resource and sales support
- Investigated and resolved issues affecting hospital operations and patient care
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- (Major nationwide layoff of 1600 employees)
District Clinical Specialist
Acelity (formerly KCI, Now 3M)
Los Angeles , USA
06.2013 - 04.2016
- Responsible for achieving financial and strategic territory goals for assigned territory
- Focus on customer education
- Manage and assist sales representatives to achieve territory goals
- Train customers on effective use of Acelity equipment and therapies
- Placed Top 5 District and 110% Club 2013, 1016
- Present value proposition to achieve territory plan utilizing customer education programs, tools and presentations
- Develop and manage customer relationships and loyalty with key customers and decision-makers
- Prepare and conduct regular and timely business reviews with customers
- Prioritize account calls and activities to efficiently and effectively drive strategic goals while achieving superior clinical outcomes
- Establish & execute territory plan & most effective work methods for accomplishing territory goals
- Provide clinical education support to all customers (e.g
- Wound Care Clinics, Physicians etc.)
- Participate in conventions, showrooms, vendor fairs, in-services, etc
- Assure timely training and in-service of accounts using Acelity products
- Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services
- Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff
Clinical Documentation Management Specialist
Cedars-Sinai Medical Center
Los Angeles , CA
01.2009 - 05.2013
- Improve quality & completeness of clinical documentation to ensure level of services/acuity of care are accurately reflected in medical record via interaction with physicians, coding and essential personnel resulting in appropriate reimbursement
- Establish relationships and educate all members of patient care team working closely w/MD’s
- Assign DRG; measure and report outcomes
- Identify opportunities for improved documentation and work with physicians toward this goal
- Managed electronic clinical documentation and uploaded changes or updates using Epic
- Communicated with physicians, nurses and other caregivers to explain importance of accurate and clear documentation
Clinical Nurse Educator/Boehringer
inVentiv Health
Los Angeles , CA
11.2007 - 01.2009
- Ingelheim Pharmaceutical – Provide clinical and scientific information & services, and a clinical resource for health care providers who treat and manage Parkinson’s disease (PD), Restless Leg Syndrome (RLS) & TIA/stroke patients
- Deliver Presentations that include major data resources (PI, clinical trials, published reports) relative to the use of BI’s products used to treat Parkinson’s disease, RLS and TIA/Stroke
- Present clinical and scientific information, including side effect management, dosage and administration issues, to healthcare providers who treat/manage PD, RLS and TIA/stroke patients in order to increase awareness and use of Mirapex and Aggrenox
- Establish relationships with and obtain access to targeted neurology and primary care practices
- Establish collegial working relationship with BI team members, particularly sales account specialists and district sales managers
- Collect and report competitive intelligence within company guidelines
- Create and implement account business plans
- Develop and adhere to account call planning schedule
Clinical Account Manager
KCI
Los Angeles , CA
04.2004 - 11.2007
- Same responsibilities as Acelity above
Clinical Research Coordinator– Cardiac Rehab Supervisor
ACCESS CLINICAL TRIALS/BROTMAN MEDICAL CENTER
Culver City , CA
04.1999 - 04.2004
- Open Heart Liaison
- Research Coordinator - Perform all duties for inpatient clinical trials
- Includes: screen & recruit candidates, perform physical exams, draw/process blood, organize inpatient trials, in service and supervise emergency room, critical care unit and general floor staff participating in the trials, maintain confidential files on all patients
- Development of source documentation forms for inpatient protocols, development of study packets for hospital-based studies including orders, flow sheets, pharmacy, and lab worksheets
- Complete sponsor-specific forms, i.e., Case Report Forms and sponsor-based queries
- Obtain informed consent for FDA- approved drug studies
- Work closely with physicians to execute protocol as designed
- Attend investigator training meetings, IRB meetings
- Perform ECG’s and complete measurements for M.D.’s interpretation
- Dispense study medication
- Responsible for drug accountability
- Create promotional ideas/correspondence to generate study participation
- Rehab Supervisor-Manage department personnel
- Coordinate activity and education of hospitalized patients
- Supervise monitored and maintenance Cardiac Rehab participants including: ECG, blood pressure and blood sugar monitoring, exercise prescription and education focused on ability to identify/reduce risk factors, medication use, exercise theory, home programs, and dietary guidelines
Case Manager/Staff Nurse
CARING TOUCH HOMECARE
Sherman Oaks , CA
09.1998 - 09.1999
- Manage/facilitate continuity of care for patients from home utilizing specialized knowledge of community healthcare
- Assess healthcare needs and problems utilizing skills of observation and assessment to establish a home healthcare plan
- Collaborate with physician and other healthcare deliverers to create home plan
- Refer patients/families to community agencies when appropriate and facilitate the provision of a broad range of service at home
- Facilitate medically-appropriated care, supplies, and equipment
- Specialized: vent-dependent patients: home-bound and school-based (i.e
- ALS, spinal injury, CP)
VISITING NURSE
ASSOCIATES OF ESSEX VALLEY
East Orange , NJ
10.1995 - 09.1998
- Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
- Authorized medically appropriate facility admissions and transportation.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Worked with utilization review to establish prior authorization for timely discharges.
Agency Staff Nurse - Acute Care and Home Care
MIDPOINT HEALTHCARE SERVICES
East Orange , NJ
11.1989 - 09.1998
- Function as Charge Nurse or Float Nurse in a wide variety of settings
- ICU/CCU, Emergency Room, Med/Surg Units, HIV/Ventilator Units
- Cardiac and Post-op Recovery Room, Telemetry and Step down Units
- School and Occupational Nurse, Physician’s Private Offices, Prisons
- Wide Range of Home Health Cases; i.e
- HIV, Vent Room Nurse
- Dependent
- Patient Teaching, Discharge Planning, and Home Training
- Initiate and maintain Home IV Therapy
Case Management Consultant
CORVEL CORPORATION
Cherry Hill , NJ
06.1995 - 10.1995
- Clinical management of patients assigned by multiple companies
- Independent contractor (worked from home)
- Identified/directed resources for providing care to patients
- Developed, coordinated, and monitored strategies for obtaining, organizing and allocating human and material resources required for patient care
- Provided ongoing assessment and consultation to meet patient and family needs
- Collaborated with physicians, healthcare professionals and acted as liaison between the former, the insurance company and patient
Trauma Case Manager
UNIVERSITY OF MEDICINE & DENTISTRY OF NEW
JERSEY Newark , NJ
12.1994 - 07.1995
- Liaison between third party payer, hospital, and patient
- Assessed, planned, implemented, coordinated, monitored and evaluated options and service requirements of trauma patients
- Provided support and clinical expertise to nursing personnel
- Developed strategies to affect research-based changes
- Facilitated discharge planning and discharge teaching for patient and family
Data Collections Analyst
UNIVERSITY OF MEDICINE & DENTISTRY OF NEW
JERSEY Newark , NJ
12.1992 - 12.1994
- Abstracted, interpreted and analyzed data from every admission to the Trauma Center
- Submitted reports for professional physician billing, state Trauma registry and Continuous Quality Improvement departments
- Interdisciplinary team member, planned and implemented trauma objectives
- Assisted in orientation, guidance, evaluation, and teaching other personnel
ICU Staff Nurse
SOUTH BALDWIN HOSPITAL
Foley , AL
07.1988 - 11.1989
- Primary care of critically-ill, surgical and cardiac patients
- Use of Swan-ganz, CVP and A-lines, external and transvenous pacemaker
- Supplemented ER and other nursing units as necessary
- Member of Code Team - ACLS Certified
Charge Nurse/Staff Nurse
ST. PATRICK’S HOSPITAL
Lake Charles , LA
06.1987 - 07.1988
- Telemetry/Step down Unit
- Primary care of cardiac patients and port-op open heart surgical patients
- Observation and evaluation of telemetry patients
Education
Bachelor of Science - Nursing, Psychology
McNeese State University
Lake Charles, LA06.1987
Curriculum Transferred From -
The University of Tennessee - Knoxville
Knoxville, TNCertification
Certified Clinical Documentation Specialist (CCDS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Quality assurance maintenance
- Mentoring proficiency
- Completing physical assessments
- Managing simulation equipment
- Learning Management Systems
- Curriculum Development
Timeline
Clinical Educator
Inizio, Ashfield Engage
10.2017 - 03.2023
Home Health IV Nurse
ProHealth Home Care AgenCy
06.2016 - 12.2018
Cardiovascular Nurse Consultant
Publicis Touchpoint Solutions for AstraZeneca
04.2016 - 07.2016
Home Care Nurse, Case Manager
Accredited Home Care Staffing
03.2016 - 02.2019
District Clinical Specialist
Acelity (formerly KCI, Now 3M)
06.2013 - 04.2016
Clinical Documentation Management Specialist
Cedars-Sinai Medical Center
01.2009 - 05.2013
Clinical Nurse Educator/Boehringer
inVentiv Health
11.2007 - 01.2009
Clinical Account Manager
KCI
04.2004 - 11.2007
Clinical Research Coordinator– Cardiac Rehab Supervisor
ACCESS CLINICAL TRIALS/BROTMAN MEDICAL CENTER
04.1999 - 04.2004
Case Manager/Staff Nurse
CARING TOUCH HOMECARE
09.1998 - 09.1999
VISITING NURSE
ASSOCIATES OF ESSEX VALLEY
10.1995 - 09.1998
Case Management Consultant
CORVEL CORPORATION
06.1995 - 10.1995
Trauma Case Manager
UNIVERSITY OF MEDICINE & DENTISTRY OF NEW
12.1994 - 07.1995
Data Collections Analyst
UNIVERSITY OF MEDICINE & DENTISTRY OF NEW
12.1992 - 12.1994
Agency Staff Nurse - Acute Care and Home Care
MIDPOINT HEALTHCARE SERVICES
11.1989 - 09.1998
ICU Staff Nurse
SOUTH BALDWIN HOSPITAL
07.1988 - 11.1989
Charge Nurse/Staff Nurse
ST. PATRICK’S HOSPITAL
06.1987 - 07.1988
Bachelor of Science - Nursing, Psychology
McNeese State University
Curriculum Transferred From -
The University of Tennessee - Knoxville
Certified Clinical Documentation Specialist (CCDS)
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