Medical Office Assistant Bay Area Skin Cancer and Surgery Center
10.2023 - Current
Managed patient scheduling, optimizing appointment flow and reducing wait times.
Coordinated medical records management, ensuring accuracy and compliance with regulations.
Assisted in patient intake procedures, enhancing overall experience and satisfaction.
Streamlined office operations by implementing electronic health record systems for improved data accessibility.
Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
Developed efficient communication protocols between clinical staff and patients, improving service delivery.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Updated patient information and insurance details for accurate electronic medical records.
Registered patients and completed associated paperwork for accurate records.
Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Obtained pre-authorization from insurance companies ahead of medical services.
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