Terese M. Metzger
East Norriton,PA
Summary
Nurse Leader with (20+) years of experience in a variety of clinical settings and specialty areas including cardiothoracic surgery, operating room operations management, and acute and chronic dialysis services. Experienced manager with over 42 years of experience in nursing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented Registered Nurse consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
49
49
years of professional experience
Work History
Clinical Manager
Hahnemann University Hospital
Philadelphia, PA
10.2009 - Current
- Managed daily operations of 9 operating rooms and cardiothoracic service line, with up to 50 FTE's at this level 1 trauma center. Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance
- Monitored staff compliance with mandatory requirements and education (PPD administration, N95 testing, completion of annual trauma modules, mandatory continuing educational requirements), assist in coordination of Drexel University's mini med student intra-operative experience, quarterly presentations during hospital sponsored trauma courses for new employees.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties. Managed new OR staff orientation (both experienced and inexperienced personnel), and orientation of medical students to the operating room. Identified nurses’ and staff training needs and devised training programs to close gaps.
- Super user for operating room personnel for implementation of new electronic health record (cerner powerchart/surginet)...
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Ventricular Assist Device Coordinator
Hahnemann University Hospital
Philadelphia, PA
11.2008 - 10.2009
- Supervised and managed care of patients with heart failure with implanted ventricular assist devices.
- Study coordinator for Ventricular Assist Device National Registry (INTERMACACS), and industry sponsored research studies involving ventricular assist devices.
Staff Nurse, Electrophysiology Lab
Hahnemann University Hospital
Philadelphia, PA
05.2003 - 02.2005
- Managed elements of patient care of patients requiring device implantation and electrophysiological studies and interventions, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
Clinical Manager/Staff Nurse
Hahnemann University Hospital
Philadelphia, PA
02.2005 - 11.2008
- Effectively administered perioperative care to those undergoing cardiothoracic, vascular, and general surgery procedure
Staff Nurse Operating Room
Hahnemann University Hospital
Philadelphia, PA
02.2001 - 02.2003
- Provided scrubbing and circulatin surgical assistance and support to surgeons during cardiothoracic, general, gynecology, genitourinary, orthopedic, neurosurgery and plastic surgery procedures.
Staff Nurse Operating Room
Abington Memorial Hospital
Abington, PA
09.1998 - 09.1999
- Provided scrubbing surgical assistance and support to surgeons during cardiothoracic procedures.
CRNP
Albert Einstein Healthcare Network, Torresdale
Philadelphia, PA
09.1999 - 02.2001
- Conducted preoperative surgical evaluations for patients scheduled for cardiac surgery, managed postoperative care for same patients from admission to intensive care unit through discharge under the supervision of attending cardiothoracic surgeon.
Staff Nurse
Allegheny University Hospital
Philadelphia, PA
10.1990 - 09.1998
- Provided scrubbing and circulatin surgical assistance and support to surgeons during cardiothoracic, general, gynecology, genitourinary, orthopedic, neurosurgery and plastic surgery procedures
Staff Nurse
Allegheny University Hospital
Philadelphia, PA
01.1989 - 10.1990
- Provided exceptional care to acute and chronic ESRD patients needing complex intervention for the treatment of end stage renal
Nursing Administrator Staff
Home Intesive Care
King of Prussia, PA
05.1987 - 01.1989
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients reguiring out patient dialysis services for end stage renal disease.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Confidently directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
- Provided direct nursing care to patients when personnel was short-staffed.
Staff Nurse
Children's Hospital of Philadelphia
07.1977 - 06.1978
- Worked within interdisciplinary health care team to develop, implement and make adjustments to pediatric patient population including patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Ensured patients and families had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Nursing Supervisor
Outpatient Dialysis/Contract Acute Dialysis Services, Belmont Court Dialysis Center
Doylestown, PA
05.1985 - 05.1987
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients reguiring out patient dialysis services for end stage renal disease.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Confidently directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
- Provided direct nursing care to patients when personnel was short-staffed.
Acute Dialysis Nurse/Staff Nurse ICU
Nazareth Hospital
Philadelphia, PA
08.1984 - 05.1987
- Provided exceptional care to acute and chronic ESRD patients needing complex intervention for the treatment of end stage renal
Nursing Supervisor/Staff Nurse
BMA of Abington
Abington, PA
06.1978 - 09.1984
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients reguiring out patient dialysis services for end stage renal disease. •Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- •Confidently directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance. •Provided direct nursing care to patients when personnel was short-staffed.
Education
Certificate - Nursing Informatics
Eastern university
St. Davids, PA2008
Master of Science - Nursing
Drexel University
Philadelphia, PA1998
Bachelor of Science - Nursing
Pennsylvania State University
Abington, PA1995
Diploma - Nursing
Thomas Jefferson University Hospital School of Nursing
Philadelphia, PA1977
Skills
- Acute Care
- Critical care
- End stage renal disease
- Nursing
- Perioperative
- Personnel
- Presentations
- Research
- Surgery
- Trauma
- Education
Affiliations
Association of Operating Room Nurses
1995-Current
American Nursing Association
2008-Current
Pennsylvania State Nurses Association
2008-Current
Timeline
Clinical Manager
Hahnemann University Hospital
10.2009 - Current
Ventricular Assist Device Coordinator
Hahnemann University Hospital
11.2008 - 10.2009
Clinical Manager/Staff Nurse
Hahnemann University Hospital
02.2005 - 11.2008
Staff Nurse, Electrophysiology Lab
Hahnemann University Hospital
05.2003 - 02.2005
Staff Nurse Operating Room
Hahnemann University Hospital
02.2001 - 02.2003
CRNP
Albert Einstein Healthcare Network, Torresdale
09.1999 - 02.2001
Staff Nurse Operating Room
Abington Memorial Hospital
09.1998 - 09.1999
Staff Nurse
Allegheny University Hospital
10.1990 - 09.1998
Staff Nurse
Allegheny University Hospital
01.1989 - 10.1990
Nursing Administrator Staff
Home Intesive Care
05.1987 - 01.1989
Nursing Supervisor
Outpatient Dialysis/Contract Acute Dialysis Services, Belmont Court Dialysis Center
05.1985 - 05.1987
Acute Dialysis Nurse/Staff Nurse ICU
Nazareth Hospital
08.1984 - 05.1987
Nursing Supervisor/Staff Nurse
BMA of Abington
06.1978 - 09.1984
Staff Nurse
Children's Hospital of Philadelphia
07.1977 - 06.1978
Certificate - Nursing Informatics
Eastern university
Master of Science - Nursing
Drexel University
Bachelor of Science - Nursing
Pennsylvania State University
Diploma - Nursing
Thomas Jefferson University Hospital School of Nursing