Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresina Allen

Springfield,VA

Summary

Resourceful Coordinator with background providing office management customer and administrative support.

Solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments with Quickbooks, hubdoc and bill.com.

Committed to delivering high quality results with little supervision.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Coordinator Behavior Health

INOVA
Falls Church, VA
08.2023 - Current
  • Provided administrative support to various units within the department.
  • Organize and maintain filing systems for sensitive documents.
  • Prepare detailed reports.
  • Acts as a liaison between team members and human resources.
  • Responds to team members' inquiries via phone or email in a professional manner.
  • Order office supplies as needed to maintain adequate inventory levels.
  • Gather, enter, and update data to maintain departmental records

Administrative Coordinator

Alexandria Lake Ridge Pediatrics
Alexandria, VA
06.2017 - Current
  • Maintain Bi-weekly payroll.
  • Manage accounts payable and secondary contract administration.
  • Maintain HR/Benefits. Processed retirement plan account.
  • Manage End-of-Month bank account(s) reconciliation.
  • Created End-of-Month Profit and Loss reporting.
  • Exposure on electronic medical record system
  • Maintain all confidential personnel files, and licensing
  • Served as a link between management and employees by handling questions, interpreting and helping resolve work-related problems.
  • Process employment verification
  • Initiate payment recovery for overpayment
  • Attended training in topics such as human resources and payroll law to maintain up-to-date knowledge.

Billing Coordinator

Alexandria Lake Ridge Pediatrics
Alexandria, VA
06.2011 - 06.2017
  • Input details into accounts and tracked payments.
  • Responded to telephone and in person inquiries with a friendly demeanor and full knowledge of billing department processes.
  • Reported past due payments to collections department.
  • Completed documentation, reports and spreadsheets of financial information.
  • Supported department staff by performing a wide range of clerical and administrative tasks.
  • Received and submitted payments and applied amounts to customer balances.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Scheduled patients and updated insurance, payment history and personal information.

Administrative Assistant

Alexandria Lake Ridge Pediatrics
Alexandria, VA
03.2011 - 06.2011
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Scanned incoming documentation.
  • Maintained credentialing for providers
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Collected information, verified insurance and collected co-payments

Education

High School Diploma -

TC Williams High School
2001

Skills

  • Insurance eligibility verification
  • AR/AP
  • Mature, uses good judgment, able to maintain confidentiality
  • Solid computer skills, willing to learn new systems
  • Detail oriented & ability to problem solve
  • Strong organization skills

Certification

How to succeed as One person HR Department (Pryor Learning Solutions)

  • CEU 1.5
  • PDU 1
  • PDCs 1

Human Resources Law ( Pryor Learning Solutions)

  • Professional Development Hours 1
  • CEUs 1.5
  • PDCs 1

Timeline

Administrative Coordinator Behavior Health

INOVA
08.2023 - Current

Administrative Coordinator

Alexandria Lake Ridge Pediatrics
06.2017 - Current

Billing Coordinator

Alexandria Lake Ridge Pediatrics
06.2011 - 06.2017

Administrative Assistant

Alexandria Lake Ridge Pediatrics
03.2011 - 06.2011

High School Diploma -

TC Williams High School

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Teresina Allen