Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
RN Case Manager
Memorial Care Home Health
Laguna Hills, CA
03.2005 - Current
Identified high-risk cases requiring intensive monitoring or specialized interventions.
Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
Communicated regularly with family members regarding patient care needs and progress toward goals.
Monitored and evaluated effectiveness of treatment plans and interventions.
Researched new technologies available for improved delivery of healthcare services.
Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Maintained accurate documentation of patient progress in the electronic health record.
Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Facilitated referrals to community resources for additional support services.
Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Observed strict safety measures, including checking medication dosages before administration to patients.
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.