Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Senior Project Manager
Netsmart
03.2024 - Current
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Communicated project plans and progress to key stakeholders and project contributors.
Monitored project progress, identified risks and took corrective action as needed. Currently managing over 90 active projects.
Project Manager
Netsmart
03.2022 - 03.2024
Successfully managed multiple projects simultaneously (60+) by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the teams ability to deliver results.
Identified plans and resources required to meet project goals and objectives.
Coordinated with several cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Implementation Manager and Project Manager
Remarkable Health (now Netsmart)
05.2020 - 03.2022
Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.
Successfully managed multiple projects simultaneously (60+) by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Delivered tailored training sessions for various client needs within an organization to maximize relevance and effectiveness.
Improved product adoption by designing and delivering comprehensive project plans right-sized for customers and employees.
EHR System Administrator
CPES Behavioral Health Services
03.2017 - 02.2020
Improved system uptime by monitoring server performance and implementing preventive measures.
Conducted regular system audits to ensure compliance with security policies.
Increased efficiency with installation and configuration of new software applications.
Managed user accounts and permissions to maintain secure access controls.
Resolved technical issues promptly, minimizing downtime for end users.
Configured network devices to support seamless communication and data flow.
Developed documentation for system configurations and procedures to facilitate consistent operations.
Collaborated with IT team to plan and implement infrastructure improvements.
Enhanced team efficiency, automating routine administrative tasks to allow focus on strategic initiatives.
Managed a 4 site locations and staff operations.
Developed and documented network policies, procedures and standards.
Contracts and Operations Manager
CPES Behavioral Health Services
03.2017 - 02.2020
Improved team efficiency by streamlining operational workflows.
Managed daily operations for enhanced productivity.
Elevated customer satisfaction with effective issue resolution strategies.
Implemented new systems, increasing operational efficiency.
Trained staff to improve service delivery and operational processes.
Enhanced productivity with strategic planning and execution.
Led team meetings, ensuring alignment with organizational goals.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members within 4 site locations to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.
Education
MBA - Business Administration
Western International University
Tucson, AZ
05-2015
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ
05.2003
Skills
Scope management
Client relationship management
Cross-functional communication
Training and mentoring
Project plan development
Project goals and milestones
Multi-project management
Teamwork and collaboration
Documentation and reporting
Quality assurance
Decision-making
Customer service
Schedule coordination
Conflict resolution
Time management abilities
Timeline
Senior Project Manager
Netsmart
03.2024 - Current
Project Manager
Netsmart
03.2022 - 03.2024
Implementation Manager and Project Manager
Remarkable Health (now Netsmart)
05.2020 - 03.2022
EHR System Administrator
CPES Behavioral Health Services
03.2017 - 02.2020
Contracts and Operations Manager
CPES Behavioral Health Services
03.2017 - 02.2020
MBA - Business Administration
Western International University
Bachelor of Arts - Psychology
University of Arizona
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