Teresita Genselovich

Started as a front desk receptionist and moved up to office supervisor. I have worked as check in, check out, processing patients, Billing and coding and a scribe in the room with the doctor as he sees patient.

I currently supervise 25 employees, I prepare the schedule for the doctors and staff. Problem solve, Deal with upset patients. Deal with supervisors at clinics who call for appointments or other issues. Deal with any issues the the staff may have. Take supply inventory,

• Coach new hires on company processes while managing employees to achieve maximum production.
• Coordinated special projects and managed schedules.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.