Teresita Quiñones Feliciano
San Juan,PR
Summary
Experienced Human Resources professional with a comprehensive background in various HR processes, including talent acquisition, talent management, performance and development, organizational design, communication, coaching, HR budgets, and workforce planning. Skilled in talent management strategies that align with business vision. Demonstrated success in establishing global and site-focused talent management processes and systems. Implements and manages programs such as critical roles identification, potential to performance population analysis, top talent identification, succession plans, and focused development plans. Customizes programs to enhance talent readiness and ensure a robust succession pipeline. Results-driven professional committed to delivering impactful outcomes. Proven track record of developing and implementing strategic HR initiatives that enhance organizational performance. Recognized for fostering a collaborative work environment and adapting to evolving business needs.
Overview
2025
2025
years of professional experience
Work History
Head of Talent Acquisition Latin America
Kimberly-Clark
01.2021 - Current
- Develop and implement a comprehensive talent acquisition strategy that aligns with the company's business goals.
- Identify organizational needs and create plans to attract top talent.
- Design and execute recruiting strategies to build a strong talent pipeline.
- Utilize various sourcing methods, including social media, job boards, and networking events.
- Played a pivotal role in building exclusive talent pipelines for niche roles, ensuring seamless succession plans and future-proofing the organization against potential skills shortages.
- Lead and manage a team of TA managers, recruiters, coordinators, and other talent acquisition professionals.
- Provide guidance, training, and support to ensure the team meets recruitment targets.
- Successfully negotiated complex compensation packages, balancing candidate expectations with organizational requirements to secure top talent.
- Achieved cost efficiency in recruitment efforts by utilizing creative sourcing techniques and minimizing reliance on external agencies.
- Reduced time-to-fill metrics by optimizing recruitment workflows and leveraging cutting-edge technologies.
- Championed diversity initiatives within the organization by promoting inclusive hiring practices and unbiased evaluation criteria.
- Mentored junior team members, sharing best practices and providing guidance to ensure their professional development success.
- Implemented data-driven approaches to analyze hiring trends, identify bottlenecks, and optimize talent pipelines.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Structured compensation and benefits according to market conditions and budget demands.
SR Talent Manager
Kimberly-Clark North Latin America
- Evaluate and improve performance management process, with focus in leaders’ feedback and coaching processes
- Ensure the design and implementation of career development and management tools and processes for various levels across the organization
- Design and develop effective programs for talent development, in areas such as mentoring, coaching, leadership competencies, etc
- Act as a partner and coach to managers and executives to develop their team members
- Deliver development assessment feedback to talent, upon his/her completion of 360 survey, development centre and/or psychometric tools
- Development of L&D Strategy aligned with employees and business needs
- Ensure understanding of Engagement Survey (Input to Action) results, communicate to the organization and work, implement and follow up action plan accordingly
- In charge of the Talent Review Process cycle among subregion and ensure countries understanding and application of Global guidelines
- Partners with Talent Management Latin America Director on Global and Regional initiatives
- Participates in Subregional Leadership Meetings to present Talent initiatives, listen to business needs and acts as the Talent Management representative for decision making
Talent Acquisition Mgr
Kimberly-Clark Latin American Operations
- Ensures adherence to compliant recruiting and hiring practices in all transactions
- Leads the regional Talent Acquisition Team, manages activities of the team ensuring achievement of KPIs, high quality delivery and compliance
- Maintain a partnership with RPO in to ensure their alignment with KC’s ways of working, levels of performance and KPI’s compliance
- Maintains the hiring system with a high level of integrity and accuracy
- Develops annual recruitment strategy for the region
- Partners with Talent Management Director and Corporate Communications on brand awareness initiatives
- Partners with Global Talent Acquisition Director on new TA ways of working, measurements and global initiatives
- Provides full life cycle recruiting, liaising with the department managers and country HR to understand vacancy briefs, sourcing, screening, interviewing and placing top-quality candidates
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Sr HR Mgr Caribbean (Development Assignment)
Kimberly-Clark Puerto Rico
01.2018 - 08.2018
- Manage all HR responsibilities for over 230 employees in Kimberly-Clark’s Caribbean facilities (Commercial and Operations Personnel)
- Plan and manage Human Resources areas such as: Attraction and Retention, Employee Relations, Compensation and Benefits, and Talent Management
- Establish, plan and administer department budget and expenses related to compensation and benefits
- Develop, implement and analyze indicators for the areas of: retention and attraction, compensation and benefits, talent management
- Establish and execute a communication plan at the organizational level
- Develop and implement differentiation programs that facilitate the attraction and retention of the best talent
- Responsible for developing and implementing Talent Management strategies aligned to business needs: HIPPO's, Talent Review Process, Succession Plan, among others
- Responsible for the application of the Engagement Surveys and execution of action plans
- Develop and implement a program of activities and initiatives that contribute to the engagement of our employees
- Develop and implement the Wellness Program that contribute to improving the health and work and life balance of our employees
- Guarantee a compensation structure and benefits package aligned to the market and the organization
- Responsible for the execution of Performance and Development Process and Salary Planning at the organizational level
- Develop and implement policies and procedures to provide organizational direction
- Work directly with managers in order to evaluate employee’s performance and apply progressive discipline if necessary
- Responsible for the results of the Human Resources Department
- Coach Managers on supervisory skills to increase communications, clarify expectations and improve performance
- Counsel employees on performance issues
- Collaborate with Department Managers to review vacant positions, reallocate staff duties, and streamline procedures
- Partner with business leads to effectively work through organization changes
- Collaborate with finance to ensure headcount and budget were correctly accounted for
- Lead and coordinate employee separation meetings (involuntary & voluntary)
- Work directly with in-house legal counsel regarding employee relations issues and review of business justifications for employee terminations
- Implemented coaching sessions for HR direct reports, and partner with other Leaders to implement talent planning strategies
- Foster an environment which ensured employees connect with how they drive value for the organization; identified talent gaps (individually and organizationally) that were obstacles to superior results and coach supervisors on the development of gap closure plans
- Design career development and recognition initiatives which elevated and sustained employee engagement
- Administer benefits including new enrollments, changes, termination and exit interviews, open enrollment and interfaced with clients and vendors
- Manage immigration and relocation process working with Corporate Global Mobility, attorneys and employee's to expedite and ensure deadlines met and completion
- Act as plan administrator for all group insurance programs offered for medical, dental, vision, STD, LTD and life insurance
- Performed all functions of plan administrator of the 401K savings and retirement plan
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
Sr. Talent Management Manager
Kimberly-Clark Central America & Caribbean
01.2014 - 01.2018
- Responsible of Talent Management Processes for eight countries of Central America & Caribbean
- Work with the business to develop the design and architecture of the organization
- Advice on, business specific OD interventions e.g
- Organization restructures, Change Management, Performance Management
- Understanding and developing the health of the organization and the culture
- Design, implement and align with global initiatives in order to attract the best talent, this includes the design and implementation of regional initiatives in order to have countries alignment
- In conjunction with Leadership Team ensure understanding of Engagement Survey (Input to Action) results, communicate to the organization and work, implement and follow up action plan accordingly
- Design and implementation of Regional policy for Recruitment and Selection process
- Responsible of the Talent Review Process in Central America & Caribbean
- This includes, performance versus potential analysis, identification of critical positions, succession planning and identification of Top Talents
- Design and implementation of the communication and development initiatives for Top Talents, this includes design of Focused Development Plans and execution
- And implementation of initiatives likes Individual Mentoring, Group Mentoring, Special Assignments, Cross Border Developments, among others
- Design of Leadership Framework and Leadership Academy in order to have leadership tools for actual and emerging leaders
- Design of annual Talent Management Plan, including initiatives for attraction, develop, lead and engage our people
- To support teams in creating strong leadership and collective responsibility
- Direct report to Central America & Caribbean HR Director, works with Global HR Leaders in the implementation of global initiatives
- Works directly with Central America & Caribbean VP and Directors, presenting and working in Talent Management initiatives and processes
Senior HR Business Partner
Kimberly-Clark Puerto Rico
01.2008 - 12.2013
- Design, development and implementation of organizational development strategies aligned with business and collaborators needs
- Design and development of training and learning initiatives focused on business development
- Responsible of organizational Performance Management system and process
- This includes management support and coaching for the Performance Management process
- Monitors evaluations trends in order to develop and establish development needs
- Responsible of training and development needs assessments by departments
- Development and identification of knowledge measure instruments and/or assessments
- Analyze training and development data, complete with Organizational Development KPI’s
- Apply evaluation levels of knowledge
- Design and development of Career Maps by Departments and Succession Planning
- Responsible for the design, and implementation of On Boarding Program for new hires
- Identification and creation of competency model by positions
- Responsible for the development and implementation of Organizational annual training and development plan
- Internal consultant for the creation of Individual Development Plans
- Prepare and control Training budget
- Responsible of the administration of Tuition benefit and External Training Programs
- Provides HR support as business partner to assigned department
- Ensure HR practices and policies are aligned with regional and local and federal labor laws
- Supervise internal personnel for special projects
- Support HR initiatives and duties as: interviews for open positions, training facilitation, KPI reporting, employee’s investigation processes, and any other responsibility within HR Department
Learning Lead, Training Specialist
Wyeth
01.2003 - 12.2008
- Design, update and initiate multiple training and analysis projects directed to promote continuous improvement and competency at functional and site-wide level
- Maintenance and development of training programs including needs assessments, instructional design, management of certification and qualification programs, and curricula development
- Development of strategies for mentoring and coaching to leverage knowledge based culture
- Tracking, trending and interpreting training data accordingly with business needs
- Trainer qualification process, project management for site initiatives and transition to a knowledge based culture
- Coordination and participation of learning project activities as collaborative efforts between customers and cross functional teams
- Design and development of Training Certification Programs for Manufacturing Operators
- Work on design of Competency Models for Manufacturing and Packaging Operators
- Evaluate statistical data related to manufacturing processes or documentation deviations to identify specific training needs and develops and execute a plan to close existing gap
Education
Master’s - Business Administration, Human Resources
Interamerican University of Puerto Rico
San Juan, PR01.2004
B.S. - General Sciences
University of Puerto Rico
01.2000
Skills
- Engagement Survey and Action Plan
- Talent Management
- Succession Planning
- Leaders Development
- Change Management
- Coaching & Mentoring
- Innovative Mindset
- Employee relations
- Talent acquisition
- Multitasking Abilities
- Active listening
- Client relationship building
Affiliations
ATD-Association for Talent Development
Awards
- Training & Learning Professional of the Year, ASTD, 2011
- Kimberly-Clark Global HR Award, 2015, Optimizing Team Leader Effectiveness by Deploying People Process and Enabling Technology
- People First Recognition Award, Kimberly-Clark Central America, Leadership Academy Design and Execution
- GROW Together Recognition Award, Kimberly-Clark North Latin America, Development Learning Week, 2016
References
References available upon request
Training
- Ken Blanchard Situational Leadership Certified Trainer
- Inside Out Coaching Certified Trainer
- DDI Master Facilitator Certification
- ICF Coach Training and Certification
- DDI Targeted Selection
- Train the Trainer
- Culture of Accountability Certified Trainer
- Culture of Coaching Certified Trainer (Situational Leadership/Inside Out Coaching)
Languages
English
Timeline
Head of Talent Acquisition Latin America
Kimberly-Clark
01.2021 - Current
Sr HR Mgr Caribbean (Development Assignment)
Kimberly-Clark Puerto Rico
01.2018 - 08.2018
Sr. Talent Management Manager
Kimberly-Clark Central America & Caribbean
01.2014 - 01.2018
Senior HR Business Partner
Kimberly-Clark Puerto Rico
01.2008 - 12.2013
Learning Lead, Training Specialist
Wyeth
01.2003 - 12.2008
B.S. - General Sciences
University of Puerto Rico
SR Talent Manager
Kimberly-Clark North Latin America
Talent Acquisition Mgr
Kimberly-Clark Latin American Operations
Master’s - Business Administration, Human Resources
Interamerican University of Puerto Rico
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