Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresita San Agustin

Las Vegas

Summary

Adept Medical Records Clerk with a proven track record at The Doctors' Clinic, specializing in HIPAA compliance and medical records management. Demonstrates exceptional attention to detail and a strong work ethic, ensuring accurate and confidential handling of sensitive patient information. Skilled in EMR/EHR systems and known for enhancing team productivity through effective communication and training.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Reliable Medical Records Clerk with [Number] years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Medical Records Clerk

The Doctors' Clinic
04.2001 - 07.2017

Medical Biller

The Doctors' Clinic
08.1993 - 04.1996
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Posted payments and collections on regular basis.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Responded to customer concerns and questions on daily basis.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Monitored outstanding invoices and performed collections duties.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Developed and maintained courteous and effective working relationships.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Collaborated with customers to resolve disputes.

Front Desk Receptionist

Family Medical Center
04.1992 - 08.1993
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Streamlined check-in processes, reducing wait times for guests.

Education

High School Diploma -

John F Kennedy
Tumon, Guam
06-1980

Skills

  • Written and verbal communication
  • HIPAA regulations
  • Document scanning
  • Medical records management
  • EMR / EHR
  • Scheduling appointments
  • Payment collection
  • Patient confidentiality
  • Quality control checks
  • New patient chart preparation
  • Medical records audits
  • Electronic medical records handling
  • Data entry
  • File organization

Certification


KBA Training & Educational Center / Certificate of Completions

Computer training

Accounting / Bookkeeping / Tax Preparation

Office and Clerical Operations Settings

Office machinery Operational







Timeline

Medical Records Clerk

The Doctors' Clinic
04.2001 - 07.2017

Medical Biller

The Doctors' Clinic
08.1993 - 04.1996

Front Desk Receptionist

Family Medical Center
04.1992 - 08.1993


KBA Training & Educational Center / Certificate of Completions

Computer training

Accounting / Bookkeeping / Tax Preparation

Office and Clerical Operations Settings

Office machinery Operational







High School Diploma -

John F Kennedy
Teresita San Agustin