Summary
Overview
Work History
Education
Skills
Timeline
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Teressa Hall

Chicago

Summary

With a proven track record at Oak Leyden, I excel in providing emotional support and personal hygiene assistance, enhancing client well-being. Leveraging disability awareness and meal preparation skills, I've significantly improved quality of life for individuals under my care, fostering independence and achieving notable progress in community integration activities.

Overview

18
18
years of professional experience

Work History

Direct Support Professional Caregiver

Oak Leyden
04.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
  • Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Facilitated clients'' participation in recreational activities and community events to promote social engagement and inclusion.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Student at a Truck Driving School

MidCity Trucking Company
09.2022 - 02.2023
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Utilized professor office hours to clarify topics needing elaboration.
  • Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.

Teacher

03.2018 - 06.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Program Coordinator

First Paradise Baptist Church
03.2010 - 06.2014
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.

Collection

04.2007 - 02.2010
  • Collaborated with sales teams to address potential credit risks before extending lines of credit to new customers.
  • Maintained strong relationships with customers while negotiating payment plans that fit their individual needs and circumstances.
  • Increased cash flow by prioritizing high-risk accounts for immediate action and followup.
  • Streamlined the collections process by creating clear guidelines and policies for staff to follow.
  • Decreased overdue accounts through consistent follow-up and diplomatic communication with clients.
  • Developed customized reports for management, providing insight into collection trends and areas requiring attention or improvement.

Education

Master of Arts - Early Childhood Education

National Louis University
Chicago, IL
06-2021

Bachelor of Arts - Early Childhood Education

Kendall College
Chicago, IL
06-2017

Associate of Applied Science - Early Childhood Education

Malcolm X College
Chicago, IL
05-2012

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance

Timeline

Student at a Truck Driving School

MidCity Trucking Company
09.2022 - 02.2023

Direct Support Professional Caregiver

Oak Leyden
04.2018 - Current

Teacher

03.2018 - 06.2022

Program Coordinator

First Paradise Baptist Church
03.2010 - 06.2014

Collection

04.2007 - 02.2010

Master of Arts - Early Childhood Education

National Louis University

Bachelor of Arts - Early Childhood Education

Kendall College

Associate of Applied Science - Early Childhood Education

Malcolm X College

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Teressa Hall