Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teressa Johnson

Jonesboro,LA

Summary

Committed and hardworking Foodservice manager with 14 years of experience directing food service. Well-rounded leader with talent for supervising employees and getting things done in a timely manner. Swift problem solver with quick and effective solutions to wide array of issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Foodservice Manager

Lincoln Total Community Action, LLC
10.2022 - Current
  • Maintained effective supply levels by monitoring and reordering food stock and dry good.
  • Purchased food and cultivated strong vendor relationships.

Dietary Supervisor

Jackson Parish Hospital
02.2007 - 07.2021
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Served consistent portions following recipes and control standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Monitored food preparation, production, and plating for quality control.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Supervised food presentation and plating to enhance visual appeal.

Housekeeping

Jackson Parish Hospital
04.2008 - 06.2008
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Changed bed linens and collected soiled linens for cleaning.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Sorted, laundered and put away various laundry items.

Cashier, Cook

Big E's BBQ
03.2005 - 05.2008
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Housekeeper

Jackson Manor Nursing Home
01.1989 - 09.1990
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.

Education

High School Diploma -

Jonesboro Hodge High School
Jonesboro, LA
05.1988

Skills

  • Safety and Sanitation Standards
  • Service Records
  • Guest Relations
  • Safe Work Practices
  • Customer Service
  • Corrective Actions
  • Food Safety Management
  • Proper Storage Procedures

Accomplishments

ServSafe Certified

Certification

ServSafe certificate

Timeline

Foodservice Manager

Lincoln Total Community Action, LLC
10.2022 - Current

Housekeeping

Jackson Parish Hospital
04.2008 - 06.2008

Dietary Supervisor

Jackson Parish Hospital
02.2007 - 07.2021

Cashier, Cook

Big E's BBQ
03.2005 - 05.2008

Housekeeper

Jackson Manor Nursing Home
01.1989 - 09.1990

High School Diploma -

Jonesboro Hodge High School

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Teressa Johnson