Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teressa Brown

Cathedral City,CA

Summary

To obtain a position within a company which can provide an opportunity for growth as well as a continuous opportunity to learn. In turn, provide my employer with a dedicated reliable employee who is motivated to maintain customer satisfaction and contribute to the success of the company.

Overview

23
23
years of professional experience

Work History

Customer Service Specialist

JCPenney
Palm Desert, CA
11.2015 - Current

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Processed an average of 100 cash, check, and credit transactions each day in a timely manner. Placed special orders and called other stores to find desired items.

Field Support Representative

Ricoh Americas, Inc.
Malvern, PA
01.2011 - 06.2015

Visited various sites/accounts and assisted personnel with Office Service duties which included answering phones and directing them to the proper personnel,greeting clients and guest, reserving conference rooms, processing cash and credit card transactions.

Office Service Associate

Blank Rome LLP
Philadelphia, PA
08.2002 - 01.2011

Sorted posted and delivered mail, copied and scanned documents, controlled work flow between attorneys and Office service staff, arranged courier pick ups and deliveries to court and post office

Education

High School Diploma - General Coursework

Olney High
1991

Skills

  • Excellent communication skills
  • Excellent multi-tasker
  • Energetic work attitude
  • Strong organizational skills
  • Superb interpersonal skills
  • Multi-line switchboard operation

Timeline

Customer Service Specialist

JCPenney
11.2015 - Current

Field Support Representative

Ricoh Americas, Inc.
01.2011 - 06.2015

Office Service Associate

Blank Rome LLP
08.2002 - 01.2011

High School Diploma - General Coursework

Olney High
Teressa Brown