Experienced with patient reception and administrative tasks. Utilizes effective communication to ensure smooth patient flow and accurate record-keeping. Knowledge of medical terminology and office procedures ensures efficient operations.
Overview
17
17
years of professional experience
Work History
CLINICAL RECEPTIONIST
SMILOW HEMATOLOGY & ONCOLOGY
10.2015 - Current
Job duties consists of checking in patients using EPIC system, putting wrist bands on patients, printing and sorting faxes, insuring that patient’s insurance and demographic information is up to date. Answering and transferring calls to appropriate department; managing the waiting room, making sure all patients are accounted for and called into appointments at the appropriate time. Prepping physician’s folders for physician’s schedule the night before.
SECRETARY
WEST HAVEN MEDICAL GROUP
08.2008 - 05.2015
Scheduling appointments for doctor’s visits, MRI’s, CT scans, ultrasounds. Providing authorizations for any scans that may be required from patient’s insurance company. Answering phones, taking messages, entering lab orders for patients. Assisting physician with paperwork such as FMLA forms, handicap parking forms, etc.