Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tergel Odsaikhan

Alhambra,CA

Summary

Server that brings skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Server

kontentsu
3600 Ocean View Blvd , CA
05.2023 - 07.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Kombu Sushi
3719 Sunset Blvd, Los Angeles, CA
01.2021 - 04.2023
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Busser

Gogi Time k bbq
2600 Telegraph Ave Oakland, CA
03.2019 - 06.2020
  • Maintained a friendly attitude towards customers at all times.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Ensured that each table was properly set before seating guests.

Education

High School Diploma -

Las Lomas High School
Walnut Creek, CA
03.2019

Skills

  • Dining Customer Service
  • Table Setting Arrangements
  • Price Memorization
  • Stocking and Replenishing
  • Dining Area Maintenance
  • Order Accuracy
  • Seating Assignment Preparation
  • Menu Memorization
  • To-Go Order Preparation
  • Age Verification
  • Guest Seating
  • Bus Tables

Languages

English
Native/ Bilingual
Mongolian
Limited

Timeline

Server

kontentsu
05.2023 - 07.2024

Server

Kombu Sushi
01.2021 - 04.2023

Busser

Gogi Time k bbq
03.2019 - 06.2020

High School Diploma -

Las Lomas High School

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Tergel Odsaikhan