Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Lowry Sr.

Richmond,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Garage Door Installer

Quality Building Products
Richmond, Virginia
08.2022 - Current

•Developed professional relationships and maintain existing accounts.

•Installed all new replacement and upgraded garage doors for clients.

•Provided garage door installation, repair, and service of a variety of garage doors and door openers

•Operated forklifts and scissor lifts.

•Installed and repaired garage doors and motors

•Answered customers calls.

•Provided estimates for services.

•Installed garage doors and openers.

Account Lead

Lineage Logistics - Cold
Richmond, VA
06.2018 - 08.2022

• Safely Operate a wide range of machinery & packing equipment.

• Ensures staffing is appropriate for day to day operations.

• Check merchandise to ensure that it conforms to order sheets.

• Verify the quantity and quality of each item by checking them individually.

• Prepare receiving reports and ensure that appropriate receipts are signed by the designated authority.

• Maintain expected levels of stock and ensure that storage procedures are optimized.

• Ascertain proper categorization and organization of the warehouse to ensure smooth operations.

• Examine incoming shipments and reject damaged items and create correlating rejection reports.

Customer Service Representative

Concentrix
RICHMOND, Virginia
04.2017 - 06.2018

• Clarified customer requirements, use decision-support tools and resources to appropriately provide resolution to the customer

• Listened attentively to customer needs and concernsand demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greeted customers in a courteous, friendly, and professional manner

• Maintained basic knowledge of client products and/or services

• Prepared complete and accurate work including appropriately notating accounts as required

• Participated in activities designed to improve customer satisfaction and business performance

• Tracked, documented and retrieved information in call tracking database

• Responded to customer inquiries by referring them to published materials, secondary sources or more senior staff

Commercial/Residential Painter

CMT Painting & Power Washing
Richmondville, VA
02.2015 - 04.2017

• Painted the interiors of apartments, condos, townhomes and other multi-family dwellings as required

• Worked with other construction professionals, such as carpenters, electricians and plumbers, to prepare units for lease.

• Protected all nearby furnishings and building materials before and during every painting job, including carpets, cabinetry, outlet covers, lighting fixtures and landscaping

• Completed each project in an efficient, timely manner

• Matched paint samples for touch-ups and other small projects

• Met with property managers to discuss color and finish options as well as other design details for leasing space

Pipefitter/Welder/Plumber Technician

ColonialWebb Contractors Company Inc.
RICHMOND, Virginia
06.2010 - 02.2015

• Performed maintenance and repair operations on commercial plumbing systems.

• Cut pipe, using saws, pipe cutter, hammer and chisel, cutting torch, and pipe cutting machine.

• Bend pipe, using pipe bending tools and pipe bending machine.

• Install a variety of metal and nonmetal pipes, tubes, and fittings, including iron, steel, copper, and plastic.

• Kept records of assignments and produce detailed work reports.

• Performed complex calculations and planning for special or very large jobs.

• Repaired various plumbing components including water closets, sanitation systems, fire sprinkler piping systems, storm drainage systems, domestic water heating systems.

Education

GED -

Richmond Technical Center
Richmond, VA
04-2010

Skills

Inventory Maintenance

Material Labeling

Customer Service

Merchandise Stocking

Operate Pallet Jack/Forklift

Loading & Unloading

Verbal & Written Communication

OSHA Compliance

Organizational Skills

Painting & Finishing

Order Tracking

Equipment Operation

Picking & Packing

Microsoft Office

Shipment Coordination

Welding/Plumbing

Certification

Certified Welder November 2014

Richmond Technical Center

Certified Plumber November 2014

Richmond Technical Center

Timeline

Garage Door Installer

Quality Building Products
08.2022 - Current

Account Lead

Lineage Logistics - Cold
06.2018 - 08.2022

Customer Service Representative

Concentrix
04.2017 - 06.2018

Commercial/Residential Painter

CMT Painting & Power Washing
02.2015 - 04.2017

Pipefitter/Welder/Plumber Technician

ColonialWebb Contractors Company Inc.
06.2010 - 02.2015

GED -

Richmond Technical Center
Jordan Lowry Sr.