Summary
Overview
Work History
Education
Skills
Timeline
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Teri Brunskill

Summary

Professional with strong background in customer interactions and service. Highly skilled in communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and business needs.

Overview

19
19
years of professional experience

Work History

Feed Warehouse Coordinator

Agtegra Cooperative
03.2024 - 04.2025
  • Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
  • Implemented efficient receiving procedures, ensuring timely processing of incoming shipments.
  • Monitored warehouse operations, identifying areas for process improvement and increased efficiency.
  • Performed data entry to maintain accurate records of inventory count and receiving logs for management reports.
  • Facilitated organization of storage areas, enhancing accessibility and optimizing space utilization.
  • Assisted customers with gas pumps and selling feed or ranch supplies.

Owner/Operator

Safe Haven Pet B&B
11.2023 - 04.2025
  • Managed daily operations for boarding services, ensuring high-quality pet care and customer satisfaction.
  • Developed and implemented standard operating procedures to enhance efficiency and safety protocols.
  • Designed marketing strategies to increase awareness and attract new clients through social media platforms.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Assessed income and expenses and adapted plans to improve profit levels.

Bank Teller

First Fidelity Bank
03.2021 - 08.2023
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking policies.
  • Assisted customers with account inquiries and resolved issues to enhance satisfaction.
  • Maintained cash drawer integrity through meticulous balancing and reconciliation procedures.
  • Educated clients on bank products and services, fostering informed financial decisions.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Counted and packaged currency and coins.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Reconciled cash drawer and resolved discrepancies.
  • Educated customers on use of banking website and mobile apps.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Turned in excess cash to maintain drawer security.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with banking needs and inquiries.
  • Handled various accounting transactions.

Owner/Operator

Brunskill's Mini Aussies
06.2006 - 01.2022
  • Oversaw daily business operations, ensuring compliance with industry regulations and quality standards.
  • Managed financial forecasting and budgeting processes to drive profitability and growth.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Handled advertising through many different aspects including building a website and a social media account.
  • I showed all my dogs to championships and always picked the right dogs to breed together with qualities to better the quality of my dogs and the breed.

Education

No Degree - Human Development

South Central College
Mankato, MN
05-1997

Certificate of Technical Studies - Veterinary Office Management

Southwestern Technical College
Pipestone, MN
05-1987

Skills

  • Forklift operator
  • Computer skills
  • MS office
  • Email and phone communication
  • Small business operations
  • Cost control and budgeting
  • Bookkeeping
  • Purchasing
  • Start-up operations
  • Customer service
  • Attention to detail
  • Professionalism and courtesy
  • Money handling

Timeline

Feed Warehouse Coordinator

Agtegra Cooperative
03.2024 - 04.2025

Owner/Operator

Safe Haven Pet B&B
11.2023 - 04.2025

Bank Teller

First Fidelity Bank
03.2021 - 08.2023

Owner/Operator

Brunskill's Mini Aussies
06.2006 - 01.2022

No Degree - Human Development

South Central College

Certificate of Technical Studies - Veterinary Office Management

Southwestern Technical College

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Teri Brunskill