Teri Clemons
Elizabethtown,KY
Summary
Dedicated Bid Management Lead with over knowledgeable about best practices in Product Design and the bid process with effective leadership strategies that influence decisions in how the work is organized and in process improvements. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance. Successful Consultant promotes aggressive drive toward organizational change through research, optimization and systems development. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations. Focused on streamlining processes and maximizing resource utilization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Improvement Lead - Bid Management
Humana
Louisville, KY
12.2023 - Current
- Implemented process improvements by developing change management strategies and training materials.
- Developed detailed project plans to ensure successful implementation of process improvements.
- Identified potential risks associated with proposed changes before implementation took place.
- Participated in periodic reviews of existing processes to ensure they remain up-to-date and effective.
- Engaged with external vendors and partners as needed to facilitate the exchange of data or other operational needs.
- Collaborated with stakeholders across multiple departments to ensure alignment on objectives and success criteria for each initiative.
- Managed stakeholder expectations throughout the life cycle of each project.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided guidance to team members in order to meet deadlines and deliverables.
- Resolved conflicts within the team by providing clear direction or offering alternative solutions.
- Organized regular review sessions with key stakeholders in order to assess current status of projects.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated with stakeholders to identify project requirements and objectives.
- Developed and maintained project plans, budgets, timelines and resource allocations.
- Assisted with coordination of daily activities for projects.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Documented lessons learned from past projects in order to create best practices going forward.
- Identified project needs by reviewing project objectives and schedules.
- Assigned tasks to team members based on their skillsets, experience levels, availability.
Lead Insurance Product Manager
Humana
Louisville, KY
12.2016 - 12.2023
Senior Product Design Professional
Humana
Louisville, KY
03.2012 - 03.2016
- Ensured compliance with all applicable laws, regulations, industry standards.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Identified strategies to take advantage of new opportunities and presented them to the market. Provided recommendations based on quantitative data analysis regarding strategic direction.
- Collaborated with clients to develop action plans to address specific challenges and objectives. - This goes under current job
- Collaborated with stakeholders to contribute recommendations and deliver client objectives.
- Provided consultation and training support to clients regarding [Software] operation.
- Conducted research, wrote and submitted reports on industry trends and competitor analysis to influence market bid decisions
- Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
- Created plans to propose solutions to problems related to efficiency, costs or profits. - current job
- Organized meetings between stakeholders to discuss project details and timelines. - current job
Education
Communications
University of Louisville
Louisville, KY05-2003
Skills
- Leadership
- Process Efficiency Management
- Operations Management
- Risk Assessment
- Task Prioritization
Certification
- Managementanagment Professional (PMP) certification
References
References available upon request.
Timeline
Process Improvement Lead - Bid Management
Humana
12.2023 - Current
Lead Insurance Product Manager
Humana
12.2016 - 12.2023
Senior Product Design Professional
Humana
03.2012 - 03.2016
Communications
University of Louisville
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