Summary
Overview
Work History
Education
Websites
Timeline
Skills
Leadership Experience
Communication Skills
References
Generic
Teri Freeman

Teri Freeman

Office Manager / Administrative Team Lead / Sr. Executive Assistant
California,USA

Summary

Creative, dedicated and self-directed Office Manager/Executive Assistant with diverse experience in organizations of all sizes and across multiple industries. Offering over 10 years' experience with specialized skills in business startup and growth. Human-centric, ethical and humble. Technologically-savvy with a natural talent to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments. Additional career highlights and background available on LinkedIn or please reach out to me directly.

Overview

10
10

Years of Experience

4
4

Certifications

3
3

Industry Awards

Work History

Business Office Manager

Elior North America
04.2022 - Current
  • Production Operations/Management - Client facing manager primarily responsible for harmonious functionality and profitability of the Summit Food Service business office.
  • Accounting - Accounts payable/receivable, payroll, internal billing, and reports, classified documentation, supply orders, inventory, meal counts and more for several clients at multiple locations.
  • Human Resources - Facilitate hiring, on-boarding, PREA training, performance reviews and disciplinary action, etc
  • Technology multi-tasker confidently utilizing ERP software systems; including Statz and CBORD. Additionally integrating G Suite, MS Office Suite, Teams and Kronos to compile, extrapolate, process, and disseminate time-sensitive information and reports to facilitate production goals, budget analysis, staff schedules, payroll, vendor needs, inventory and more.

Client Account Title Specialist II

Dealertrack Technologies
07.2021 - 04.2022
  • Highly visible remote and front-line extension of Dealertrack performing end-to-end registration and titling administration duties
  • Proficient with Dealertrack proprietary software
  • Basic CA DMV Registration Certification
  • Ensure all client contacts are kept apprised of product developments and any changes in DMV rules and regulations affecting them
  • Provide client support and technical resolution via email, phone, and other electronic communications.

Administrative Team Lead, Operations

Blip Technologies
02.2020 - 07.2021
  • Highly visible, cross-functional, collaborative team leadership for ecommerce startup, "CarBlip."
  • Coordinate and facilitate customer-facing, administrative, operational, supply chain and logistical aspects focused on ensuring ROI for investors and to elevate and distinguish Car Blip business model for scale
  • Sales Administration, collaborative on-boarding for new Platform Salespeople, Hub Spot CRM, Car Blip App
  • Executive Assistant to Car Blip President/Founder; handling correspondence, VIP clients and calls and meeting/travel calendar management as well as flagging issues and priorities
  • Maintain consistent market branding across departments, segments, the in-house sales process
  • Swift and accurate processing of delivered deals, compiling finance and DMV documents for new and trade-in vehicle registration, title for CA and out of state
  • Supply chain management: Consult on and maintain vehicle supplier relationships


Education

Business Management

Harvard University (On-Line EdX)
Cambridge, MA
12.2023

Business Management

Harvard University (On-Line EdX)
Cambridge, MA
11.2023

Timeline

Business Office Manager

Elior North America
04.2022 - Current

Client Account Title Specialist II

Dealertrack Technologies
07.2021 - 04.2022

Administrative Team Lead, Operations

Blip Technologies
02.2020 - 07.2021
  • [Area of certification] Training - [Timeframe]

Business Management

Harvard University (On-Line EdX)

Business Management

Harvard University (On-Line EdX)

Skills

  • Scheduling and calendar management
  • Managing Operations and Efficiency
  • Customer Relationship Management
  • Travel Arrangements
  • Logistics Coordination
  • Writing, editing, proofreading
  • Deadline Management
  • Conflict resolution skills
  • Financial Data Analysis
  • Accounts payable expertise
  • Payroll Processing
  • ERP Systems Expertise

Leadership Experience

Fearless, curious, and generous are the qualities that I admire in a leader. Leading by doing and creating a safe environment for learning builds confidence and trust. Build your team so that they are strong enough to leave you, but loyal enough to stay.

Communication Skills

In remote or on-site collaboration; active listening, extrapolating, written recaps, and prompt follow-up are the methodology I typically employ to ensure effective communication. I utilize technology that includes text, email, Slack or Teams and calendaring to ensure meetings are kept, and deadlines are met. I offer extensive knowledge, skills, and experience in creating and delivering presentations, pitches and more.

References

I'm delighted to share details about my education, additional training, awards, pivotal experiences, and the amazing people who have influenced me, including my references.
Teri FreemanOffice Manager / Administrative Team Lead / Sr. Executive Assistant