Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Glass

Columbus,Ohio

Summary

Specialized in internal sales consultation, with a focus on fostering client relationships and driving sales growth. Display strong ability to manage accounts, develop innovative sales strategies, and provide exceptional customer service. Known for effectively identifying and capitalizing on market trends to maximize profitability. Demonstrated impact through successful negotiation and closing deals, contributing significantly to previous employers' bottom line.

Overview

35
35
years of professional experience

Work History

Sr. Internal Sales Consultant

Nationwide Insurance Company
Columbus, Ohio
04.2007 - 08.2024
  • Conducted market research to identify potential customers and sales opportunities.
  • Provided customer service by responding to inquiries via phone, email, and in-person meetings.
  • Developed effective sales strategies for existing and new products.
  • Generated leads through cold calling and networking events.
  • Analyzed customer needs to determine the best solutions for their particular situation.
  • Collaborated with internal teams on product development initiatives based on customer feedback.

Team Lead Internal Sales Consultant

Nationwide Insurance - Dunn Agency
Columbus, Ohio
11.1997 - 05.2007
  • Developed strategies and plans for regional sales growth.
  • Conducted regular market research to identify customer needs and preferences.
  • Created promotional campaigns to increase sales in the region.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.

Sr. Customer Service Representative

Nationwide Credit Union
Columbus , Ohio
11.1989 - 11.1997
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Assisted with the development of PowerPoint presentations for business meetings.

Education

Some College (No Degree) - Business

Franklin University
Columbus, OH

Skills

  • Performance Tracking
  • Cold-calling
  • Pipeline Management
  • Sales Presentations
  • Sales strategy development
  • Territory Management

Timeline

Sr. Internal Sales Consultant

Nationwide Insurance Company
04.2007 - 08.2024

Team Lead Internal Sales Consultant

Nationwide Insurance - Dunn Agency
11.1997 - 05.2007

Sr. Customer Service Representative

Nationwide Credit Union
11.1989 - 11.1997

Some College (No Degree) - Business

Franklin University

Similar Profiles

CREATE PROFILE
Teri Glass