Summary
Overview
Work History
Education
Skills
Websites
Affiliations
running, hiking, biking
Timeline
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Teri Hedgpeth

Natick,Massachusetts

Summary

Accomplished Archives professional with a proven track record, adept in donor relations and team building. Spearheaded the development and construction of the USOPC archives, inventoried and prepped entire MSG archival collection for transfer in 12 weeks, and revived the Boston Children's Hospital history tour program within six weeks.


Skilled at enhancing collections management through innovative preservation techniques and excellent communication. Expert in collection development and fostering interdisciplinary collaborations, to significantly improve program outcomes and client satisfaction. Brings over 20 years of valuable expertise to forward company objectives.

Overview

24
24
years of professional experience

Work History

Archives Program Manager

Boston Children's Hospital
10.2023 - Current
  • Established strong relationships with key stakeholders, ensuring support for program initiatives throughout the Boston Children's Hospital network.
  • Conducted comprehensive program evaluation, and identified and recommended actionable solutions, that led to restarting the history tour program six weeks into the new position.
  • Identified opportunities for improvement within the archives department that led to the creation of request tracking solutions and upgrade in the archive's digital preservation platform.
  • Collaborated with other archive staff to complete large-scale projects efficiently and accurately.
  • Promoted the use of archives through outreach programs that included presentations and tours for various audiences.
  • Responded promptly to reference inquiries, providing accurate information and excellent customer service.
  • Maintained strict confidentiality when handling sensitive documents, ensuring privacy for all parties involved.
  • Recommended and facilitated the first regular collection audit in seven years to maintain accuracy in inventory records and identify gaps in holdings.
  • Maintained knowledge of museum topics by studying new artifacts and exhibits.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Director of Archives

Madison Square Garden, MSG
04.2022 - 09.2023
  • Navigated company through period of significant change, by spearheading the move of MSG archival collections of over 2 million objects to third-party vendor for maintenance and storage, maintaining focus on long-term strategic goals.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations throughout all MSG brands (New York Knicks and Rangers, Knicks Gaming, Rockettes, and venues of MSG, Sphere, Radio City Music Hall, and Beacon and Chicago Theatres.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration through MSG for improved decision-making processes within the organization regarding exhibits and archival collections.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.

Museum Director

Churchill County
04.2021 - 04.2022
  • Developed educational programs to engage visitors and promote learning about the museum's collection.
  • Increased grant funding by researching opportunities and submitting well-crafted applications.
  • Coordinated facility maintenance efforts to ensure a safe, clean environment for employees and visitors alike.
  • Recruited talented staff members by creating clear job descriptions, interviewing candidates, and providing competitive compensation packages.
  • Monitored exhibit installations closely to maintain adherence to established budgets and timelines during execution phases.
  • Advocated for the importance of museums within the broader cultural landscape via public speaking engagements or panel discussions.
  • Oversaw successful special exhibitions from concept to completion, ensuring timely delivery and coordination of resources.
  • Improved visitor experience by implementing innovative exhibits and interactive displays.
  • Boosted volunteer participation by developing comprehensive training materials and creating new volunteer opportunities.
  • Enhanced community outreach with partnerships, events, and collaborations with local organizations.
  • Promoted an inclusive atmosphere by fostering diversity in both staffing and programming offerings at the museum.
  • Managed museum operations for increased efficiency and streamlined processes.
  • Facilitated professional development opportunities for staff members through workshops, seminars, or online courses.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Director of Archives

U.S. Olympic & Paralympic Committee
07.2012 - 05.2020
  • Facilitated the creation of the USOPC's first archive, the Crawford Family U.S. Olympic & Paralympic Archives.
  • Evaluated potential donations based on established criteria, liaising with donors regarding acceptance or rejection of materials, and ensuring smooth transfer of accepted items.
  • Facilitated collaboration with the U.S Olympic & Paralympic Museum for the identification and inclusion of archival collections in new museum exhibits.
  • Developed record groups and finding aid to facilitate public access to archived materials and digitized crucial records to enhance accessibility for remote users and streamline retrieval processes.
  • Collaborated with other archive staff to complete large-scale projects efficiently and accurately.
  • Promoted the use of archives through outreach programs such as presentations, tours, and exhibits for various audiences.
  • Improved archival preservation by implementing proper storage and cataloging methods.
  • Ensured long-term preservation by conducting condition assessments on materials and recommending conservation measures as needed.
  • Responded promptly to reference inquiries, providing accurate information and excellent customer service.
  • Trained volunteers and interns on archival procedures, contributing to a knowledgeable and efficient workforce.
  • Improved archival preservation by implementing proper storage and cataloging methods.
  • Researched and recorded the origins, provenance, and historical significance of archival materials.
  • Directed six volunteers and employees engaged in cataloging, designing exhibits, and recording artifacts.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Adjunct Faculty Instructor

Pikes Peak College
02.2008 - 06.2017
  • Fostered a supportive learning environment by addressing diverse student needs through accommodations or additional support services referrals when necessary.
  • Enhanced student engagement by incorporating real-world examples and multimedia resources into lectures.
  • Utilized active learning strategies in the classroom, encouraging student participation and promoting retention of course material.
  • Assessed student performance through exams, projects, presentations, and other evaluation methods tailored to course objectives.
  • Promoted academic integrity by implementing strict plagiarism policies and educating students on proper citation techniques.

Archivist

Casper College Western History Center
08.2010 - 06.2012
  • Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
  • Developed policies and procedures that aligned with professional standards for archives management and preservation practices.
  • Designed innovative and interactive exhibits to showcase newly procured and digitized items.
  • Facilitated the development of engaging programming to highlight collections for the annual Western History Celebration.
  • Trained volunteers and interns in proper handling techniques and cataloging procedures, ensuring continuity of care for collections.
  • Provided reference assistance to patrons, guiding them in locating relevant resources within the archives.
  • Established collaborative relationships with community organizations to promote local history initiatives through shared resources and expertise.
  • Safeguarded intellectual property rights by adhering to legal guidelines concerning copyright restrictions when providing access to archival materials.

Archivist

U.S. Navy History and Heritage Command
06.2002 - 06.2003
  • Managed acquisition process for Ships History collections to the Naval Warfare Division assessing relevance and value to the institution''s mission.
  • Developed policies and procedures that aligned with professional standards for archives management and preservation practices.
  • Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
  • Safeguarded intellectual property rights by adhering to federal guidelines concerning restrictions when providing access to archival materials.
  • Facilitated the start of Women in Naval Aviation oral history project conducting interviews of female naval aviators.

Archives Specialist

National Archives And Records Administration
10.2000 - 05.2002
  • Developed reference reports that facilitated the access of specific U.S. Navy records shared with reference archivists.
  • Researched and recorded origins, provenance, and historical significance of archival materials as requestd
  • Provided reference assistance to patrons, guiding them in locating relevant resources within the archives.
  • Evaluated U.S. Navy Decklogs (1775-1941) for accuracy, value and status of preservation.

Education

Master of Arts - Olympic Studies

German Sport University
Cologne, Germany
07.2023

Master of Arts - U.S. History

American University
Washington, DC
08.2003

Bachelor of Arts - History

Auburn University Montgomery
Montgomery
05.2000

Skills

  • Metadata Creation
  • Preservation Techniques
  • Interpersonal Skills
  • Excellent Communication Skills
  • Donor Relations
  • Collection Development
  • Records Management
  • Historical Knowledge
  • Research Skills
  • Team Building

Affiliations

  • International Society of Olympic Historians
  • American Association for State and Local History

running, hiking, biking

 Leadville Trail 100 Run finisher (2010), TransRockies 6-day Solo Run finisher (2015)

Timeline

Archives Program Manager

Boston Children's Hospital
10.2023 - Current

Director of Archives

Madison Square Garden, MSG
04.2022 - 09.2023

Museum Director

Churchill County
04.2021 - 04.2022

Director of Archives

U.S. Olympic & Paralympic Committee
07.2012 - 05.2020

Archivist

Casper College Western History Center
08.2010 - 06.2012

Adjunct Faculty Instructor

Pikes Peak College
02.2008 - 06.2017

Archivist

U.S. Navy History and Heritage Command
06.2002 - 06.2003

Archives Specialist

National Archives And Records Administration
10.2000 - 05.2002

Master of Arts - Olympic Studies

German Sport University

Master of Arts - U.S. History

American University

Bachelor of Arts - History

Auburn University Montgomery

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Teri Hedgpeth