Teri Howard
Peachtree Corners,Gwinnett
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Administrative Manager
Jalexanders
07.2020 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained store equipment, printers and fax machines.
- Provided management oversight and operational control of assigned programs.
Professional Nanny
Self Employed
03.2009 - 09.2019
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
Restaurant Manager
My Friends Place Deli
03.1999 - 02.2009
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
Education
Associate of Arts -
Georgia State University
Atlanta, GA06.1989
Skills
- Office Management
- Critical Thinking
- Expense Reporting
- Staff Management
- Office Supplies and Inventory
- Coaching and Training
- Printing Materials
- Reading Comprehension
- Employee Coaching and Mentoring
Timeline
Administrative Manager
Jalexanders
07.2020 - Current
Professional Nanny
Self Employed
03.2009 - 09.2019
Restaurant Manager
My Friends Place Deli
03.1999 - 02.2009
Associate of Arts -
Georgia State University