Teri Hunt
Cheyenne,Wyoming
Summary
Results-driven Office Manager with proven abilities in accounting, medical billing, and collections. Expertise in dealing with diverse customer service issues with compassion and tact, yet always maintaining company policies. Positions obtained in any company are not merely held, they are absorbed for long-term periods to ensure security for both the company and myself.
Overview
28
28
years of professional experience
Work History
Office Manager
Physical Therapy Center Of Wyoming
04.2011 - Current
- Oversaw daily operations, ensuring smooth workflow and efficient patient scheduling.
- Managed office budget, optimizing resource allocation and reducing unnecessary expenditures.
- Analyzed and prepared financial reports to ensure accurate monthly distributions for ownership.
- Managed payroll processing for a team of 20 employees. Acted as HR representative to address employee concerns and facilitate communication.
- Streamlined patient intake process, improving efficiency and enhancing the overall experience.
- Assisted in developing training materials for new hires. Organized team-building activities to enhance workplace morale.
- Managed credentialing of new providers to ensure compliance with industry standards.
MCCR Billing Specialist
US Veterans Administration
03.1998 - 04.2011
- Processed and reviewed billing statements for accuracy and compliance with VA regulations.
- Coordinated with healthcare providers to resolve billing discrepancies and ensure timely payments.
- Implemented improvements in billing procedures, enhancing efficiency and reducing processing time.
- Executed verification of insurance benefits for veterans, ensuring accurate assessment of billable services if not related to service-connected disabilities.
- Trained junior staff on billing software and best practices for accurate data entry.
- Verified accuracy of outgoing claims, resulting in 90% reduction in billing errors and corrected claim reissues.
Education
Certified Medical Billing Specialist - Medical Billing & Coding
School of Medical Billing & Coding
(Virtual Course) San Diego, CA2002
High School Diploma -
Central High School
Cheyenne, WY1990
Skills
- Extensive customer service experience
- Staff training and development
- Workplace efficiency management
- Payroll and HR
- Effective multitasking
- Conflict Management
- Accounting (Receivable/Payable)
- Medical Billing, CPT & ICD-10 coding
- Patient collections/payment plans
- Appeals process management
- Credentialing expertise
Timeline
Office Manager
Physical Therapy Center Of Wyoming
04.2011 - Current
MCCR Billing Specialist
US Veterans Administration
03.1998 - 04.2011
High School Diploma -
Central High School
Certified Medical Billing Specialist - Medical Billing & Coding
School of Medical Billing & Coding