Results-driven Quality Assurance Analyst at DigiKey Electronics with expertise in root-cause analysis and quality processes. Proven track record in leading cross-functional improvement initiatives and mentoring teams. Skilled in data analysis and effective communication, I successfully drive corrective actions and optimize processes, contributing to enhanced operational efficiency and customer satisfaction.
My current role includes investigating issues to identify the root cause and process/manage customer corrective actions, collaborating across multiple departments to drive effective resolutions. I’ve participated in monthly cadence meetings with customers to address ongoing issues and ensure alignment. Currently, I’m leading a Yellow Belt project focused on shelf-life optimization and have actively contributed to several Kaizen events and other cross-functional improvement initiatives.
DigiKey Yellow Belt Certification