Teri Martin
Bethel,OH
Summary
Experienced Administrative Assistant with 20+ years of proven success managing office operations and improving administrative processes. Highly organized and detail-oriented with a strong background in HR support, accounts payable, scheduling, vendor coordination and customer service. Known for maintaining confidentiality, handling complex tasks with efficiency and fostering strong team collaboration. Adept at juggling multiple priorities in fast-paced environments while ensuring accuracy and professionalism.
Overview
21
21
years of professional experience
Work History
Administrative Accounting Coordinator
Mercy HealthPlex Anderson (Power Wellness, Inc)
05.2018 - Current
- Manage job application process, including posting updates, drafting offer letter, leading new hire onboarding.
- Maintain accurate employee records and personnel files in compliance with company and HR standards. (170+ employees).
- responsible for coordinating schedules of Manager on Duty, staff ETO, administrative schedules and overall communication to the management team.
- Processed accounts payables, including invoice receipt, coding and securing payment approvals. reconcile corporate credit card online expense reports.
- Prepared and submitted billing statements for rentals and external services.
- Manage membership database (6,000+ members) including contract management, account changes and billing process.
Medical Practice Manager
Mercy Health System
02.2004 - 11.2016
- Led operational workflows to enhance patient care across multiple specialties.
- Oversaw daily operations of the medical practice including staffing schedules, inventory management and office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Streamlined patient scheduling processes, improving appointment availability and patient satisfaction rates.
- Implemented electronic health record system to optimize data management and clinical efficiency.
- Trained and mentored staff on best practices in patient engagement and service excellence.
- Fostered collaborative relationships with healthcare providers to improve interdisciplinary communication and outcomes.
- Developed training programs for new hires, ensuring seamless integration into practice operations and culture.
Education
Business Management
University of Cincinnati
Cincinnati, OHSkills
- Records management
- Accounts receivable
- Invoice processing
- Payroll administration
- Microsoft Word/Excel
- Data analysis
- Multitasking
- Critical thinking
Timeline
Administrative Accounting Coordinator
Mercy HealthPlex Anderson (Power Wellness, Inc)
05.2018 - Current
Medical Practice Manager
Mercy Health System
02.2004 - 11.2016
Business Management
University of Cincinnati
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