Teri Peterson
Broomfield,CO
Summary
Human Resource Consultant with extensive experience in payroll administration and employee relations at FDC. Demonstrated success in improving recruitment strategies and enhancing team collaboration. Skilled in compliance oversight and conflict resolution, contributing to workforce improvements and effective talent management initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resource Consultant
FDC
Blountstown, FL
12.2020 - Current
- Guided employees on human resource issues, enhancing their understanding of policies and procedures.
- Served as point of contact for hiring managers and applicants during recruitment.
- Advertised vacant positions and supported interview processes, contributing to effective talent acquisition.
- Completed Personnel Action Requests for new hires and separations, maintaining employee data in People First.
- Conducted weekly New Employee Orientations, explaining policies and procedures.
- Coordinated with Payroll Team to ensure accurate payroll processing.
- Processed bi-weekly payroll within Kronos, entering pay-impacting timesheets in People First.
- Maintained vacancy report in SharePoint, submitted monthly updates to Regional Director's Office, ensuring data accuracy.
Human Resource Specialist
FDC
Chipley, FL
01.2020 - Current
- Facilitated communication between hiring managers and applicants during recruitment.
- Advertised open positions and facilitated interviews to enhance candidate selection.
- Guided employees on human resource issues, fostering a better understanding of workplace policies.
- Conducted bi-weekly New Employee Orientation, educating hires on policies and procedures.
- Completed Personnel Action Requests for new hires and separations, maintaining employee data.
- Addressed inquiries on FMLA, Worker’s Compensation, Military, and COVID-19 reporting to ensure compliance and support for employees.
- Processed bi-weekly payroll in Kronos, entering timesheets in People First.
- Coordinated with Payroll Team to ensure accurate payroll processing.
Detox Nurse
JourneyPure Emerald Coast
Panama City Beach, FL
01.2022 - 01.2023
- Conducted initial medical, nutritional, chemical dependency, and suicidal assessments.
- Monitored patient conditions, documented status changes, and communicated significant findings to physicians and counselors to ensure timely interventions.
- Implemented nursing care in alignment with program procedures established by Medical Director and Nursing Supervisor to enhance patient outcomes.
- Administered prescribed medications and treatments according to established protocols.
- Mentored and trained new staff, fostering a collaborative environment and ensuring consistent support for all team members.
- Coordinated patient appointments, facilitated telephone communications, and processed faxed orders.
Care Team Coordinator
Covenant Care
Panama City, FL
01.2019 - 01.2020
- Coordinated onboarding and training of staff in absence of Administrative Support Supervisor, enhancing team readiness.
- Acted as a liaison with departments and external agencies to facilitate effective communication.
- Monitored weekly payroll and mileage accuracy within Workday for Clinical Managers' approval.
- Guided new employees during orientation to ensure comprehension of patient information flow.
- Provided customer service by answering phones and directing callers to appropriate departments.
- Checked completion of deficiencies and coordinated reassignment to uphold standard work.
- Documented chart deficiencies in closed charts when required, ensuring compliance.
- Attended team meetings and educational events to maintain knowledge and support organizational goals.
Office Manager II
Emerald Coast Hospice, A Kindred Company
Marianna, FL
01.2010 - 01.2019
- Facilitated the interviewing and hiring processes for administrative staff and clinicians, managing salary requests.
- Supervised and trained full-time administrative staff, conducting performance evaluations and implementing corrective action plans.
- Prepared employment files for new employees, maintaining tracking systems to ensure compliance with company policy and regulations.
- Coordinated general orientation for all new employees, including development of field training schedules.
- Conducted in-services and performance improvement activities for administrative staff while assisting with clinical tasks as requested.
- Maintained personnel compliance information, generating monthly reports on licenses, TB/HepB, and education to ensure adherence to regulations.
- Processed payroll, compiling accurate reports for Executive Director approval and resolving payroll discrepancies.
- Acted as liaison between Employee Service Center and employees regarding Leave of Absence inquiries.
Licensed Practical Nurse
PanCare Health
Marianna, FL
01.2017 - 01.2018
- Administered prescribed medications and treatments, and evaluated patient responses.
- Assessed patients and prepared for physician evaluations, ensuring readiness for treatment.
- Documented and conveyed patients' conditions to physicians, facilitating timely adjustments to care plans.
- Updated patient care plans and managed chart orders, preparation, and inspections.
- Coordinated patient flow to optimize healthcare delivery and ensure timely patient care.
- Assisted with equipment preparation to enhance support for physicians during examinations, treatments, and tests.
- Posted test results promptly to maintain comprehensive patient records.
- Facilitated patient referrals to support continuity of care and treatment plans. and paperwork with accuracy and timeliness.
Care Team Coordinator
Kindred Healthcare
Marianna, FL
01.2009 - 01.2010
- Coordinated care team meetings, documenting agenda items and tracking unresolved issues to ensure effective communication and issue resolution.
- Facilitated interactions between care team members and administrative staff, serving as primary contact to streamline communication and support collaboration.
- Managed scheduling to reflect changes in service frequency and duration as per care plans.
- Compiled clinical records for new patients upon referral, ensuring thorough administrative reviews upon admission and discharge.
- Participated in performance improvement initiatives to identify and implement strategies that enhance operational efficiency.
- Validated time slips against schedules to ensure accurate payroll processing.
- Entered data for new and existing patient and employee records.
- Prepared and maintained employment files in compliance with company policy and regulations.
Data Entry Clerk
Kindred Healthcare
Marianna, FL
01.2007 - 01.2009
- Entered admission and billing data for all patients into computer system.
- Maintained accurate patient records by ensuring completeness of all files.
- Addressed external information requests by collecting and verifying data for timely staff approval.
- Collaborated with staff to gather and correct deficient or inaccurate documents, ensuring compliance with data standards.
- Detected inconsistencies within systems and proposed software enhancements to improve data integrity.
- Contacted internal resources to resolve system issues efficiently.
Licensed Practical Nurse
Kindred Healthcare
Marianna, FL
01.2006 - 01.2007
- Executed skilled nursing interventions to improve patient outcomes in illness management, rehabilitation, and prevention.
- Facilitated patient education and training sessions to enhance understanding and adherence to care plans.
- Worked with RN Case Manager to modify treatment plans.
- Clarified and confirmed verbal orders from physicians to maintain accurate patient care. from physicians and adhered to treatment protocols.
- Employed a systematic, individualized approach for achieving nursing care goals.
- Maintained timely communication with patients, physicians, and clinical managers to ensure coordinated care during status changes.
- Ensured secure handling of sensitive information to protect patient privacy.
- Documented services provided on the same day and managed required documentation.
Education
High School Diploma -
Holmes County High School
Bonifay, FloridaSome College (No Degree) - Practical Nursing
Florida Panhandle Technical College
Chipley, FLSkills
- HRIS management and software proficiency
- Compensation and benefits administration
- Employee relations and engagement
- Labor relations and diversity initiatives
- HR policy development and compliance
- Employee training and development
- Recruitment and onboarding strategies
- Records maintenance and background checks
- Performance evaluation
- Talent management and workforce improvements
- Conflict resolution
- Time management
- Effective communication
Training
- Human Resource Management Courses
Employee Relations for Human Resource Administration
Mindshift - Changing the way you do time
- Alere Toxicology – On-Site Collection
- CPR Certification
- Medicare Billing Training
References
Available Upon Request
Certification
Licensed Practical nurse
Timeline
Detox Nurse
JourneyPure Emerald Coast
01.2022 - 01.2023
Human Resource Consultant
FDC
12.2020 - Current
Human Resource Specialist
FDC
01.2020 - Current
Care Team Coordinator
Covenant Care
01.2019 - 01.2020
Licensed Practical Nurse
PanCare Health
01.2017 - 01.2018
Office Manager II
Emerald Coast Hospice, A Kindred Company
01.2010 - 01.2019
Care Team Coordinator
Kindred Healthcare
01.2009 - 01.2010
Data Entry Clerk
Kindred Healthcare
01.2007 - 01.2009
Licensed Practical Nurse
Kindred Healthcare
01.2006 - 01.2007
High School Diploma -
Holmes County High School
Some College (No Degree) - Practical Nursing
Florida Panhandle Technical College