Teri Ruth
Sioux Falls,SD
Summary
Dynamic and highly reliable professional with extensive experience in hospitality, notably at Fieside. Proven track record in enhancing customer satisfaction through outstanding service and effective team training. Skilled in inventory management and cash handling, with a strong focus on cleanliness and compliance. Outgoing personality fosters positive relationships and team collaboration.
Overview
28
28
years of professional experience
Work History
Bartender
Fieside
02.2014 - 09.2025
- Prepared and served beverages in high-pressure environment, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained junior staff on bartending techniques and customer service best practices for improved teamwork.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Demonstrated strong communication skills while interacting with diverse clientele, fostering positive relationships.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Manager
Holiday Gas Station
09.2008 - 12.2014
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented strategies to enhance team performance and improve overall efficiency.
- Coordinated scheduling for staff to maintain optimal coverage during peak hours.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Developed standard operating procedures to streamline workflows across various departments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Shoe Specialist
Park Ridge Shoes
04.1997 - 12.2005
- Prepared and served beverages in high-pressure environment, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained junior staff on bartending techniques and customer service best practices for improved teamwork.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Demonstrated strong communication skills while interacting with diverse clientele, fostering positive relationships.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Education
High School Diploma - Graduation
Lincoln High
Sioux Falls, SD05.1996
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Hospitality service expertise
- Professional appearance
- Alcohol awareness
- Team training and development
- New hire training
- Beverage preparation
- Drink preparation techniques
- Inventory
- Sales expertise
- Performance improvement
- Staff management
- Changing beer kegs
- Basic accounting
- Creative mixology
- Ordering bar supplies
- Aloha POS
- Order management
- Ordering procedures
- Point of sale systems
- Wine and liquor expertise
- Identification verification
- Outstanding customer service
- Liquor restocking
- Hospitality and accommodation
- Excellent judgment
- Cash and credit transactions
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Hospitality and guest service
- Collaboration and teamwork
- Calm and composed
- Professional service standards
Timeline
Bartender
Fieside
02.2014 - 09.2025
Manager
Holiday Gas Station
09.2008 - 12.2014
Shoe Specialist
Park Ridge Shoes
04.1997 - 12.2005
High School Diploma - Graduation
Lincoln High