Summary
Overview
Work History
Education
Skills
Timeline
Intern

Teri Stahl

Summary

Competent Phlebotomy Technician with 10 years of experience working in high-volume, fast-paced hospital settings and blood donation centers. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Highly knowledgeable in blood donations and therapeutic phlebotomies as well. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Laboratory Support Technician

Wellspan Good Samaritan Hospital
08.2021 - Current
  • Develop strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
  • Enforce strict compliance with regulatory standards, contributing to successful inspections and audits of the facility.
  • Ensure donor safety and comfort by closely monitoring vital signs during the donation process.
  • Increase donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
  • Follow Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Follow physician orders to correctly administer therapeutic phlebotomies.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • CPR certified
  • Centrifuge blood samples as outlined in clinical protocols.
  • Properly filter and separate whole blood donations.
  • Perform monthly/quarterly quality control on equipment and samples.

Phlebotomy Technician

Wellspan Good Samaritan Hospital
02.2019 - 08.2021
  • Provide excellent customer service to patients during inpatient and outpatient draws.
  • Maintain working knowledge of standard computer applications.
  • Responsible for opening and closing outpatient lab.
  • Responsible for morning rounds for the hospital.
  • Responsible for nursing home draws.
  • Responsible for proper collection, handling, and transporting of all lab specimens.
  • Follow all HIPAA laws and patient confidentiality requirements.
  • CPR certified.
  • Maintain working knowledge of both inpatient and outpatient procedures.
  • Work exceptionally well with others.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Verified patients' identification for proper sample collection.
  • Assisted in training and onboarding new phlebotomists.
  • Performed venipunctures, fingersticks, and heelsticks for both pediatric, adult, and geriatric patients.

Bartender/Server

The White Swan Restaurant
05.2012 - 06.2019
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Provide an outstanding dining/drinking experience by ensuring customer expectations are exceeded through superior communication and hospitality.
  • Responsible for numerous food and alcohol preparation activities, and adhering to all established health and safety regulations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Phlebotomist/Registration Clerk

Lebanon Internal Medicine Associates
02.2016 - 02.2019
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Maintain working knowledge of standard computer applications.
  • Responsible for closing outpatient lab.
  • Follow all HIPAA laws and patient confidentiality requirements.
  • CPR certified.
  • Maintain working knowledge of all outpatient lab procedures.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Work exceptionally well with others.
  • Verified proper storage and transportation of specimens to laboratories.
  • Provided guidance and support to laboratory personnel.
  • Assisted in training and onboarding new phlebotomists.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Responsible for checking in patients, verifying insurances, and collecting copays.
  • Responsible for answering phones with exceptional customer service.
  • Responsible for end of day cash-outs.
  • Responsible for securing and locking facility at end of day.

Phlebotomist

Wellspan Good Samaritan Hospital
05.2014 - 02.2016
  • Provide excellent customer service to patients during inpatient and outpatient draws.
  • Maintain working knowledge of standard computer applications.
  • Responsible for opening and closing outpatient lab.
  • Responsible for morning rounds for the hospital.
  • Responsible for nursing home draws.
  • Responsible for proper collection, handling, and transporting of all lab specimens.
  • Follow all HIPAA laws and patient confidentiality requirements.
  • CPR certified.
  • Maintain working knowledge of both inpatient and outpatient procedures.
  • Work exceptionally well with others.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Verified patients' identification for proper sample collection.
  • Assisted in training and onboarding new phlebotomists.
  • Performed venipunctures, fingersticks, and heelsticks for both pediatric, adult, and geriatric patients.

Day Shift Manager

Metro Pizza
04.2006 - 04.2013
  • Manage operations during scheduled shifts to include daily decision making, staff support, customer interaction, food preparation, and timely food deliveries.
  • Ensure incomparable food quality, recipe consistency, and proper food handling and packaging.
  • Maintain a safe, clean, and sanitary work environment at all times.
  • Retain constant oversight on all customer orders, organize food deliveries, and respond to all customer inquiries.
  • Complete all tasks throughout business hours to promote operational efficiency and increase profit.
  • Cultivate professional working relationships with peers and supervisors.

Education

Medical Terminology And Phlebotomy

Lancaster County Career And Technology Center
Willow Street, PA
12.2012

High School Diploma -

Warwick High School
Lititz
06.2005

Skills

  • Specimen Processing
  • Team Collaboration
  • Sterilization techniques
  • Chemical Handling
  • Specimen Collection
  • Quality Control Procedures
  • Medical Laboratory Procedures
  • Interpersonal and written communication
  • Positive Attitude
  • Infection Control
  • Laboratory techniques

Timeline

Laboratory Support Technician

Wellspan Good Samaritan Hospital
08.2021 - Current

Phlebotomy Technician

Wellspan Good Samaritan Hospital
02.2019 - 08.2021

Phlebotomist/Registration Clerk

Lebanon Internal Medicine Associates
02.2016 - 02.2019

Phlebotomist

Wellspan Good Samaritan Hospital
05.2014 - 02.2016

Bartender/Server

The White Swan Restaurant
05.2012 - 06.2019

Day Shift Manager

Metro Pizza
04.2006 - 04.2013

Medical Terminology And Phlebotomy

Lancaster County Career And Technology Center

High School Diploma -

Warwick High School
Teri Stahl