Teri Taylor
South Holland,IL
Summary
Results-focused, quality-driven financial professional with extensive experience in underwriting, customer service, financial analysis, regulatory compliance, and operational improvement. Demonstrates consistent achievement of objectives, superior service skills, and dedication to organizational goals. Detail-oriented and adept at identifying opportunities for process enhancements and cost savings. Committed to delivering exceptional results while maintaining a strong focus on accuracy and attention to detail.
Overview
26
26
years of professional experience
Work History
Quality Control Analyst
Federal Home Loan Bank of Chicago
01.2013 - 01.2023
- Reviewed files from participating financial institutions for complete documentation before uploading to investors
- Examined missing documents issued by investors and issued repurchase notices to participating financial institutions
- Submitted loan files through the Fannie Mae Loan Quality Connect investor site
- Provided assistance to participating financial institutions with principles and auditing techniques
- Reviewed quality control findings with participating financial institutions, resolving specific issues and discrepancies
- Provided resources in underwriting and documenting loans to meet guidelines
- Provided assistance to internal and external partners with daily underwriting questions
- Maintained a timely pipeline of 20-25 loans monthly
- Completed Ability 2 Execute (A2E) training through McKinsey
- Research and analyze loans to assess levels of risk and fraud
- Underwrote files for the MBS program
- Ensured compliance with secondary, regulatory, and quality control guidelines
- Led various service initiative committees including Christmas in July at Lurie Children Hospital, Bring Your Kids to Work Day, Ronald McDonald's House, Chase Corporate Challenge
- Also participated in the Employee Engagement Resource Group
Operation Support Specialist
Old Republic
01.2008 - 01.2013
- Transposed Claims information from paper documentation into internal database
- Reviewed information contained in files to check for errors during the claim review process
- Distributed claims after the loading process is completed
- Helped develop a training manual of daily required tasks to ensure compliance
- Trained new team members on day to day operations of the department
- Followed up on foreclosures via online information systems communicating with various County Clerk's offices regarding property details
- Checked Pacer and Accurint to determine bankruptcy on the file
- Delivered mail and updated the daily payment log
Mortgage Processor / Closer
The Private Bank Mortgage Company
01.2003 - 01.2007
- Processed mortgage applications utilizing Calyx Point, LP and DU systems
- Reviewed loan applications/packages for accuracy
- Entered data into multiple vendor automated underwriting systems, prior to scheduling closings
- Calculated income structures to insure all loans were prepared for closings
- Evaluated documentation, requesting additional data to facilitate the underwriting process
- Ensured the bank was in compliance with the secondary, regulatory, and quality control guidelines
- Processed mortgage loan applications accurately and successfully for over 30 years.
Mortgage Processor/ Closer
Harris Bank
01.1997 - 01.2002
- Processed mortgage applications utilizing Calyx Point, LP and DU systems
- Reviewed loan application/packages for accuracy for closing approval
- Entered data into multiple vendor automated underwriting systems, scheduling closings
- Evaluated documentation, requesting additional data to facilitate the underwriting process
- Ensured compliance regulations for secondary, regulatory, and quality control guidelines
- Verified closing date, time, and place to ensure timely delivery of closing package
- Compared fees on closing documents to preliminary HUD-1 prior to closing to alleviate any problems at closing
- Gained designation as a certified underwriter
Education
Master of Business Administration (MBA) - Financial Fraud Examination
Saint Xavier University
Chicago, IL01.2010
Bachelor of Business Administration (BBA) - Management
Robert Morris College
Chicago, IL01.2004
Skills
- Microsoft Office Suite
- Quickbooks
- Calyx Point System
- Account Management
- Regulatory Compliance
- Customer Relationships
- Cost Analysis
- Process Redesign
- Streamlining
Timeline
Quality Control Analyst
Federal Home Loan Bank of Chicago
01.2013 - 01.2023
Operation Support Specialist
Old Republic
01.2008 - 01.2013
Mortgage Processor / Closer
The Private Bank Mortgage Company
01.2003 - 01.2007
Mortgage Processor/ Closer
Harris Bank
01.1997 - 01.2002
Bachelor of Business Administration (BBA) - Management
Robert Morris College
Master of Business Administration (MBA) - Financial Fraud Examination
Saint Xavier University
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