Teri Vaughan

• Managed scheduling of staff and contractors, ensuring timely completion of tasks.
• Maintained records of supplies, equipment, and services purchased.
• Inspected property regularly to ensure compliance with safety standards.
• Coordinated move-in and move-out activities for tenants.
• Ensured that all areas were clean and presentable at all times.
• Organized the storage of documents, furniture, appliances.
• Created monthly reports on the condition of the property for management review.
• Developed emergency plans in case of fire or other emergencies.
• Conducted regular safety checks and implemented preventive measures as necessary.
• Provided support to tenants during their stay in the residential house.
• Resolved tenant complaints promptly and professionally.
• Assisted in developing policies and procedures related to residential life at the property.
• Scheduled regular inspections to identify any potential problems or issues with the building's infrastructure or groundskeeping needs.
• Ensured compliance with local laws regarding residential housing regulations.
• Collaborated with local authorities on matters concerning health and safety regulations within the premises.
• Arranged transportation services for tenants when necessary.
• Prepared budget forecasts based on past expenditure data and upcoming projects requiring funding approval from management authorities.
• Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
• Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
• Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
• Communicated with staff to resolve problems with individual students.
• Administered, coordinated or recommended disciplinary and corrective actions.
• Answered telephones and routed calls or delivered messages.
• Conferred with medical personnel to understand backgrounds and needs of residents.
• Compiled residents' daily activities and quantities of supplies used to prepare reports
• Chaperoned group-sponsored trips and social functions.
• Collaborated with counselors to develop counseling programs that addressed student needs.
• Organized and maintained household inventory records, including supplies and equipment.
• Monitored service provider performance to ensure quality of services delivered.
• Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
• Developed systems for efficient management of daily operations in the house.
• Created processes for maintaining security protocols within the house premises.
• Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
• Ensured compliance with local health and safety regulations at the residence.
• Implemented policies to ensure proper use of resources in a cost-effective manner.
• Established standards for cleanliness, hygiene, and orderliness throughout the house.
• Delegated work to staff, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Communicated with maintenance team on damages to repair.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Managed team of employees, daily progress reports and overall project planning.
• Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
• Established and enforced procedures and work standards, promoting team performance and safety.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Collaborated with multiple departments to maximize workflow and efficiency.
• Explained goals and expectations required of trainees.

• Inspected and monitored the building's physical condition to ensure compliance with established standards.
• Developed and implemented preventive maintenance programs for building systems, such as HVAC, plumbing, electrical, and security.
• Coordinated repairs and renovations with contractors and service providers.
• Conducted regular safety inspections of the premises and equipment.
• Managed the budget for the facility, ensuring cost effectiveness in all areas of operation.
• Supervised staff members responsible for cleaning services and other duties related to building management.
• Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
• Monitored parking lot usage to ensure adequate space is available at all times.
• Planned special events such as open houses or community gatherings held at the facility.
• Ensured that all fire safety regulations were met and up-to-date.
• Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
• Organized emergency response plans in case of any disasters or crises.
• Handled customer inquiries regarding rental agreements or other matters related to the facility.
• Resolved tenant complaints promptly in a professional manner.
• Initiated contracts with vendors for janitorial services or other maintenance needs.
• Enforced rules set forth by governing bodies such as local zoning boards or city councils.
• Monitored facilities and identified maintenance and repair needs.
• Coordinated building operations, maintenance and improvements.
• Scheduled and supervised contractors to perform building upgrades and maintenance.
• Mentored building staff personnel, which boosted team dynamics and maintained pleasant workplace for all.
• Planned and managed general repairs and maintenance and construction projects.
• Collected rents, deposits and payment of insurance premiums.
• Facilitated lease agreements, renewals, and terminations, maintaining optimal occupancy levels.
• Utilized property management software for efficient operation and reporting.
• Oversaw building maintenance and repairs, coordinating with contractors and maintenance staff to address issues promptly.
• Managed building budgets, including monitoring expenses and implementing cost-saving measures.

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Developed strategies to maximize sales and profitability.
• Established customer service standards and monitored staff compliance.
• Resolved customer complaints in a timely manner.
• Ensured compliance with safety regulations and company policies.
• Maintained accurate records of employee performance reviews.
• Created weekly work schedules for store personnel.
• Performed regular price checks to ensure competitive pricing.
• Managed daily banking activities such as deposits and withdrawals.
• Identified opportunities for cost savings through waste reduction initiatives.
• Prepared monthly reports on sales figures, expenses, profits.
• Developed relationships with suppliers to negotiate better prices.
• Planned special promotions or discounts based on market trends.
• Trained and mentored associates to teach daily tasks and procedures.
• Managed inventory tracking and physical inventory counts to minimize loss.

As the shop manager of a detailing facility, I was tasked with supervising the daily operations, which included staff management, appointment scheduling, quality assurance, inventory control, customer relations, and overall efficiency and profitability of the shop. My role involved leading the detailing team to ensure that every vehicle was cleaned and presented to the highest standards.

My responcibilities included:

• Staff Management: Recruiting, training, and overseeing detailing technicians. Delegating responsibilities and organizing staff schedules. Assessing performance and offering constructive feedback. Resolving employee concerns and handling disciplinary matters.
  
• Customer Service: Welcoming clients and assessing their detailing requirements. Delivering precise quotes for detailing services. Resolving customer issues and guaranteeing their satisfaction. Fostering and sustaining strong customer relationships.
  
• Operations Management: Organizing appointments and overseeing workflow management. Evaluating the quality of detailing work and ensuring compliance with company standards. Keeping track of inventory for cleaning supplies and detailing products. Procuring essential equipment and materials. Supervising the maintenance and cleanliness of the facility.
  
• Financial Management: Monitoring income and expenditures.
  Establishing pricing for detailing services. Overseeing the shop's budget to enhance profitability.
  
• Marketing and Sales: Promoting detailing services through marketing initiatives.
  
  I was also responsible for generating new business leads and converting them into customers.
• Developed and implemented procedures for the efficient operation of the shop.
• Conducted regular stock takes to ensure accurate inventory records.
• Maintained high standards of customer service throughout the store.
• Monitored staff performance and provided feedback and guidance as necessary.
• Oversaw the recruitment, training and development of new staff members.
• Responded to customer inquiries in a timely manner.
• Managed daily operations including opening and closing procedures, cash handling and banking activities.
• Resolved customer complaints promptly and professionally.
• Organized special events such as product launches, promotions or discounts.
• Ensured compliance with all relevant health, safety and security regulations.
• Reviewed financial reports and took corrective action when needed.
• Developed pricing strategies that maximized profits while remaining competitive.
• Negotiated supplier contracts for goods at favorable prices.
• Enforced company policies regarding employee conduct, attendance, dress code.
• Scheduled staff shifts according to business needs.
• Performed monthly audits of store operations.
• Supervised daily operations by establishing procedures and monitoring team performance.
• Built and maintained sound business relationships with vendors and suppliers.
• Answered incoming questions via phone and email discussing advertised pricing and inventory.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer inquiries regarding store policies and procedures.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Conducted price checks for special orders or discounts as requested by customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.