Teri Wedel

• Artist/Band Management, Artist & Event Promotion, Radio Promotion, Band & Event Bookings
• I book the music entertainment for Big Hat Days & Clovis Fest as I work with Clovis Chamber of Commerce

• 2021-2024: I worked at the front desk in the main lobby, where I monitored the front lobby and greeted patients and visitors.
• I checked in patients for their appointments, and had them take a seat and wait for registration.
• I checked in visitors and directed them.
• I answered multiple phone lines.
• I worked with other departments, physicians, nurses, techs, and security.

From 2020 to 2021:

I worked in Short Stay Surgery, where I monitored the lobby, directed patients and visitors, and checked patients in.

I also created charts for the next day for surgery, and I prepared lab slips.

• Sales, Greeted Customers with perfect customer service, Offered knowledge on boot sales, Cash Register, Shipping & Receiving, Stocking Store, Answer Phones, communicated with customers & other stores over the phone, Entered information into the computer for the Rewards Program & credit checks, Cleaning/Recovery, Opening & Closing of the store

• EMERGENCY DEPT: I visited rooms where my job was to make their ER experience as comfortable as possible as I assisted with a warm & professional attitude
• Patients that were able, I brought them toys, movies, books, crafts & snacks
• I checked to see if families needed coffee, drinks or snacks
• If needed I called Social Services, Chaplain, Child Life, Interpreter, RN or a Volunteer
• & assisted families with questions
• I worked closely with the charge nurse, nurses, physicians, med rec, Child Life, Social Services & Voluteer Services as we were all a team
• I was in charge of keeping the Child Life toy room & Clothes Closet clean & organized
• I also excepted donations such as food, clothes & toys
• I was made the Supervisor over the ER Volunteers where I trained, supervised and evaluated
• I kept records of complaints as well as handling emails, inbound & outbound calls
• SURGERY DEPT: I answered multiple phone lines, checked patients in, helped to keep families updated on patients surgery status, monitored the waiting room & visitors, set up conference calls, walked families to conference rooms & to recovery, recorded in the log book
• Worked closely with nurses, physicians, Child Life, security & surgery staff

• I transcribed physicians orders from patients charts, set up & broke down charts, collected death certificate data, ordered labs, x-rays & other tests as ordered, ordered meals, monitored visitors, monitored the PICU & the waiting rooms, monitored the media, ordered dept supplies & stocked, answered multiple phone lines, stood by in emergencies, trained new employees & floated to other departments when needed
• Scheduled appointments, prepared charts for discharges & transfers
• Worked closely with nurses, physicians, med rec, other departments & Life Flight