Microsoft
Teri Winchester
Harrodsburg,KY
Summary
Focused Paramedic well-versed in patient assessment and emergency care. Reliable and efficient with 30 years of quality performance in patient-facing. Accustomed to providing critical care in dynamic environments. Highly skilled and enthusiastic professional experience managing operations. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient staff.
Overview
35
35
years of professional experience
1
1
year of post-secondary education
Work History
Director/Paramedic
Mercer County Medical Services
05.2020 - 04.2024
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Assisted in recruiting, hiring and training of 30 team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Paramedic
Mercer Co. Ems
07.1994 - 10.2020
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
Paramedic
Rural Metro Ambulance Service
Lexington, KY, KY
1998 - 2013
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Reduced wait times for patients by proactively communicating with dispatchers regarding schedule adjustments or delays.
- Maintained accurate records of patient information, mileage logs, and vehicle maintenance for efficient operations.
- Coordinated with healthcare professionals to ensure seamless transfer of patients between facilities.
- Handled delicate situations involving end-of-life care or challenging family dynamics with sensitivity and respect towards all parties involved.
- Increased efficiency in scheduling by optimizing routes for multiple patients'' pickups and dropoffs.
- Improved overall patient experience by making sure all necessary documents were prepared for their appointments.
- Educated patients and their families on the importance of adhering to pre-transport requirements, such as fasting guidelines or medication schedules.
- Transported elderly patients to and from facilities and performed essential ambulatory care.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Earned and maintained necessary certifications.
- Maintained flexible availability to accommodate on-call hours.
- Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Administered first aid such as bandaging, splinting and oxygen support.
Paramedic
Garrard County EMS
01.1998 - 04.2013
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering supportive work environment for all team members.
- Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Certified Nursing Assistant
Kings Daughters Hospital
Frankfort, KY
08.1989 - 05.1993
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
Emergency Medical Technician
Bluegrass Community And Technical College
Lexington, KYParamedic
Frankfort Fire Department Paramedic Program
Frankfort, KYGeneral Studies/Nursing
Midway College
Midway, KYGeneral/Nursing
Jefferson Community College
Louisville, KYNo Degree - Certified Nursing Assistant
Harrodsburg Vocational School
Harrodsburg, KY 08.1988 - 08.1989
Skills
- Strategic Planning
- Documentation And Reporting
- Advanced Life Support
- Critical decision-making skills
- Verbal and written communication
- Records Organization and Management
- Quality Assurance
- Staff Management
- Medical Supply Replenishment
- Communication Equipment Operation
- Work Coordination
- Attention to Detail
- Safety Protocols
- Budget Control
- Legal and Regulatory Compliance
- Cast and crew supervision
- Staff training/development
- Hiring and Onboarding
- Policy Development and Enforcement
- Scheduling
- Company Guidelines
- Rules and Regulations
- Hiring and Retention
- Contract and Vendor Management
- Task Delegation
- Medication Side Effect Knowledge
- Direct Patient Care
- Quality Improvement
- Insurance Billing
- Electronic Charting
- Medicare Compliance
- Disease Processes
- Facility Inspections
- Treatment Options
- Seasoned in Medical Clinical Procedures
- HIPAA Guidelines
- Patient Care Assessment
- Pain Medicine
- Complex Problem-Solving
- Performing EKGs
- EMR Systems
- Medical Equipment
- Acute and Chronic Health Issues
- Intramuscular Injections
- Physical Examinations
- Administer Medication
- Acute Respiratory Distress Syndrome
- Medical Procedure Preparation
- Emergency Patient Triage
- Cardiopulmonary Resuscitation (CPR)
- IV Fluid Replacement
- Scene Assessments
- Sublingual Medication Administration
- Emergency Vehicle Operation
- Ambulance Driving
- Heart Monitoring
- Patient Immobilization
- Phlebotomy Procedures
- Pediatric Advanced Life Support
- Cardiac Defibrillation
- Endotracheal Intubation
- NARCAN Protocol
- Stretcher and Backboard Use
- Extrication Devices
- Advanced Lifesaving Procedures
- Medical Procedure Prioritization
- Neurological Assessments
- Stair Chairs
- Clean and Sanitize Equipment
- Acute Coronary Syndrome
- Adult Laryngoscopes
- Artificial Respiration
- Pediatric Laryngoscopes
- Spinal Demobilization Devices
- Mass Casualty Protocols
- Dispatch Communication Protocols
- Lower Extremity Traction Devices
- Defibrillation and Resuscitation
- Administer Drugs
- Triaging
- Stabilization
- Pulse Oximetry
- OSHA Regulations
- Microsoft Word
- Glucose Testing
- Continuous Quality Improvement (CQI)
- Mechanical Ventilation Equipment
- Body Mechanics
- Extremity Examination
- Hospice and Palliative Care
- Orthopedic Traction
- Prepare Reports
- Microsoft Office
- Microsoft Excel
- Microsoft Office Suite
- Arrythmia Diagnosis and Treatment
- Interpreting EKGs
Software
ESO/EHR
Outlook
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursWork-life balancePersonal development programsCareer advancementCertification
- Licensed Paramedic -
- ACLS and PALS
- Drivers Training -
- CPR BLS Cert
- HIV
- NIMS 100,200,700,800
Timeline
Director/Paramedic
Mercer County Medical Services
05.2020 - 04.2024
Paramedic
Rural Metro Ambulance Service
1998 - 2013
Paramedic
Garrard County EMS
01.1998 - 04.2013
Paramedic
Mercer Co. Ems
07.1994 - 10.2020
Certified Nursing Assistant
Kings Daughters Hospital
08.1989 - 05.1993
No Degree - Certified Nursing Assistant
Harrodsburg Vocational School
08.1988 - 08.1989
Emergency Medical Technician
Bluegrass Community And Technical College
Paramedic
Frankfort Fire Department Paramedic Program
General Studies/Nursing
Midway College
General/Nursing
Jefferson Community College
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