Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Yeakley

Van Buren,AR

Summary

To get a permanent job where I can use my education and experience. Detail-oriented quality control technician offering several years monitoring production to consistently produce safe and appealing products. Excellent knowledge of quality standards and good manufacturing practices (gmp). Work exceptionally well in deadline-driven environment through prioritization and self-management.

Overview

38
38
years of professional experience

Work History

Quality / Final Auditor

ABB
Fort Smith, AR
02.2017 - Current
  • Audit motors to requirements that customers require before being crated
  • Audit areas of operation to ensure that shop floor practices are being followed.
  • Collaborated with cross-functional teams throughout the organization to develop solutions that meet customer needs while adhering to regulatory standards.

PSE Retail position in a manual office

United States Postal Service
Hartford, AR
10.2016 - 02.2017
  • Put up box mail, separate route and box mail
  • Sale postal services to public, prepare outgoing mail, complete reports, and receive packages from other carriers.
  • Assisted customers with their postal needs, such as sending packages and buying stamps.
  • Processed money orders, certified letters, and other payment transactions.
  • Provided customer service support to clients over the phone, via email or in person.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Sold stamps, services and packaging.

Rural Route Carrier

United States Postal Service
Hackett, AR
04.2016 - 10.2016
  • Case and deliver mail and packages on a rural route
  • Maintain personal vehicle and keep time of start and finish times.
  • Organized parcels according to delivery sequence prior to departure from post office station.
  • Responded promptly to customer complaints regarding delayed deliveries or incorrect addresses.
  • Ensured all packages were properly labeled, scanned, and sorted.
  • Delivered mail to rural customers on a daily route.
  • Completed paperwork required by the Postal Service including forms related to mailing fees, delivery times.
  • Sorted mail, arranging in delivery sequence for distribution.

QA Intern

Nestle/Gerber
Fort Smith, AR
07.2014 - 09.2015
  • Review COA to make sure it is complaint with Nestle requirements
  • Sensory test incoming raw material and make sure it is sensory location
  • Locate specifications in SAP
  • Track material once it has been entered into SAP
  • Enter SCARS/SMI due to vendor issues
  • Make sure visual standards are complete and posted in correct areas
  • Contact proper person, if COA is not available or missing information
  • Issue numbers HACCP if material was used at Fort Smith facility.

Quality Tech - SIR Analysis

Whirlpool Corporation
Fort Smith, AR
05.2010 - 11.2012
  • Perform pre-pilot and pilot testing on packaging changes.
  • Maintained quality assurance procedure documentation.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Conducted tests on product samples and recorded results.
  • Identified quality problems and recommended solutions.

Quality Technician - Quality Support

Whirlpool Corporation
Fort Smith, AR
01.2005 - 05.2010
  • Made customer calls for top problems and worked with A &E for customer complaints, worked with Engineers to better understand specific problems.
  • Participated in continuous improvement initiatives such as Lean Manufacturing practices.
  • Provided technical support to other departments regarding product quality issues.
  • Investigated customer complaints about product defects or deviations from specified requirements.
  • Researched and logged quality performance data within database system.
  • Conducted tests on product samples and recorded results.
  • Performed visual and dimensional inspections on manufactured parts.

Quality Technician / Associate Engineering Technician

Whirlpool Corporation
Fort Smith, AR
02.2000 - 01.2005
  • Perform QAL and QALD testing on all Pre-production Models
  • Perform developmental testing for engineering department
  • Perform reliability testing
  • Chemistry Lab, help with core sample testing, density/compression
  • Humidity conditions testing
  • Supervised quality hold / rework area
  • Audit products from the line.

Line Operator

Whirlpool
Fort Smith, AR
10.1986 - 02.2000
  • Loaded raw materials into machines according to instructions from supervisors.
  • Followed detailed instructions from supervisors when performing tasks on the line.
  • Trained new employees on how to properly use machines, follow safety protocols.
  • Kept line material levels within required levels to meet production goals.
  • Used hands, arms and legs to physically handle and transport finished goods.

Education

Quality Technician Apprentice Program -

University of Arkansas
Fort Smith, AR
01.2002

Applied Science Degree in Legal Assistance -

Westark Community College
Fort Smith, AR

Skills

  • Organizational abilities
  • Report writing proficiency
  • Process improvement techniques
  • Critical thinking abilities
  • Regulatory compliance understanding
  • Root Cause Analysis

Timeline

Quality / Final Auditor

ABB
02.2017 - Current

PSE Retail position in a manual office

United States Postal Service
10.2016 - 02.2017

Rural Route Carrier

United States Postal Service
04.2016 - 10.2016

QA Intern

Nestle/Gerber
07.2014 - 09.2015

Quality Tech - SIR Analysis

Whirlpool Corporation
05.2010 - 11.2012

Quality Technician - Quality Support

Whirlpool Corporation
01.2005 - 05.2010

Quality Technician / Associate Engineering Technician

Whirlpool Corporation
02.2000 - 01.2005

Line Operator

Whirlpool
10.1986 - 02.2000

Quality Technician Apprentice Program -

University of Arkansas

Applied Science Degree in Legal Assistance -

Westark Community College

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Teri Yeakley